“Bought a tire at Belle tire that they mounted but were too busy to put on my car. Called Elite and he said he’d do it. Has me back on the road and on my way home in 5 minutes. Very professional, great group of guys there. Wish you guys were closer to Allen Park. Thanks again for helping me out.”
“Jalen is the man! I accidentally sent my tires to the commerce DT and he called to make sure I could get in/out there. They had me done in an hour. Carlos is the other person at commerce that helped me out. Thank you so much!”
“I understand appointments can run behind, and that wasn’t my issue. My issue was that I waited over 45 minutes without even being checked in. When I asked for help, I was brushed off while other customers continued to be checked in. Thankfully, Carlos noticed something wasn’t right, immediately took my keys, and had my tire balance finished in about 20 minutes. That tells me the problem wasn’t the wait—it was that I had never been properly checked in. Carlos provided excellent customer service and completely turned the experience around. I hope management recognizes employees like him and makes sure every customer is acknowledged and checked in promptly.”
“Scott and Tim both are extremely honest, stand up guys that really care about getting your vehicle fixed properly and promptly. They strive to get your car to you as soon as possible and make sure to put it through lots of testing after the repair. I have had manifold replacement, exhaust work, oil pan replacement, sensor diagnosis, bearing work and alignments done on many different vehicles through them. These guys always figure out the issue and will always give you an honest report. I have had work quoted elsewhere, but it always ends up being a no brainer to choose Scott due to their significantly lower costs. Mechanics like these two are tough to find these days.”
“My windshield wiper arm broke right off the steering column and it was raining that day they fixed it right away and gave me a good price I really appreciate Muffler Man of Westland”
“Owner did a great job repairing 2 cracked wheels. His prices are fair and he finished the job when promised. It's been a month and both wheels holding air perfectly. If you need wheels repaired...this is the place.”
“They always take such good care of me at this location. Aidan was a wonderful sales person today. Efficient, fast, and friendly!! It went from a bad day to a very good day? Thanks Aiden!!”
“I don't usually leave good reviews, but this one is a must. Mike, one of the mechanics found out quick the issues with my car, a bad control arm, that other 3 shops couldn't diagnose. One of the wheels was wobbling and I went two 3 shops and they all said it's because of the tire which was worn up on one side. No one actually diagnosed for me that the uneven wear comes from a loose mechanical important safe keeping part that could've put me or someone else in danger. Also, Chris worked out a finance deal for me for 6 months where I don't have to break the bank right away. All in all, amazing experience.”
“What a great location - big shout out to Kamron who is the assistant manager. Without boring you with details one issue came up and Kamron came up with a solution that was more than generous . I highly recommend- ended up getting my ultra high performance tires continental dws06 plus / extreme connect
They are not cheap / but don’t you deserve to be safe. In any event ask for Kamron he will treat you right !”
“One of the new Assistant Managers Bryce helped me today 8/10/2026 on a very busy Monday morning. I actually went to another Discount Tire first that did not want to honor the warranties I took out with the company and only covered one tire. Bryce was professional; he was courteous, gave me refreshments, my wait time was reasonable and in total today I bought three brand new tires, all with warranties through Discount Tire of Novi. In my opinion Novi is the best location and I’ve even referred my own family members to their store.”