“My wife and I decided we wanted to redo our bathroom. We had a vision of what we wanted it to look like and tried to piece things together at large mainstream stores. We did not do very well with this route and needed more guidance. We ended up driving about 40 minutes to Universal Plumbing and met with a man named Eric who asked us if we needed any help upon entering and of course I said no not right now and he kindly let us roam around. After 15 minutes we realized we ordered the wrong style tub from lowes thinking we knew what we were doing. Eric still willing to assist us sat us down and walked us through ALL aspects of the bathroom, design, shower heads, drains, faucets, bathtub. Thank you Eric for all of your help. Also to all other members who answered the many calls and questions we had during the stressful time of having our bathroom redone for the first time.”
“Scott was so pleasant and kind, from the second I walked into the door I was warmly greeted. He shared a lot of good information with me on the differences of the counter tops, they had a good amount of offerings and overall it was a nice experience. I’ve been dealing with a lot of “home renovation” stores, and Scott by far has been one of the most helpful I’ve encountered! My contractor also highly recommends which I feel is also nice to share!”