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8AM - 5:30PM
1940 North Larch Street, Lansing
Wheel And Rim Repairs
“Went here to make sure my new car was in good condition. They let me know it wasn’t worth keeping and I ended up trading the vehicle in. Just a good group of guys that know what they are doing.”
“This is the best place for tires! We drove from Battle Creek and it was well worth the drive. We have had some bad experiences at other places and this is the best service hands down. Will recommend Taz Wheels to everyone. EPIC customer service. Speedy, quick and efficient.”
“I had a great experience here. I recommend them for anyone looking to get used tires for a good price. Even tho my car had tuff lugnuts to get off they sent me to a mechanic just down the road to have them remove them with no extra cost. They treat you like family and everyone working was so nice!!!!!!”
“Be careful sticking to one location Jeremy at the Okemos location only wanted to sell me more tires while the tires on my vehicle is had just purchased 2 years ago. I went to the Pennsylvania location and Justin took the time to look at my situation and saved me over $300 because my tires were still under warranty. I will NEVER return to the Okemos location.”
Wheel And Rim Repairs
Wheel And Rim Repairs
Wheel And Rim Repairs
Wheel And Rim Repairs
“The staff was polite, but the overall experience could definitely be improved. The store itself feels old and is in need of a thorough cleaning and facelift.; it would make the entire facility feel much more welcoming.
I stopped in to have a very slow tire leak repaired. During the initial walk-around, the salesperson specifically commented that my newer tires looked great and had plenty of tread life remaining. Despite that, I was then given what felt like a lengthy, very rehearsed sales pitch that really wasn’t relevant to why I was there.
I had already purchased Discount Tire’s add-on tire service package for tires that weren’t originally purchased there, so I was simply there to have the leak repaired under that coverage. I understand offering additional products or services when appropriate, but in this situation, the sales pitch felt unnecessary and was a waste of my time.
A cleaner, updated facility and a more customer-specific approach rather than a standard scripted sales presentation would make for a much better experience.
UPDATE: I appreciate the personal response and action from Discount Tire in Okemos.”