Genisys Credit Union provides a range of financial services, from everyday accounts to auto loans and mortgages. Multiple reviews highlight exceptional customer service at its branches, with staff described as awesome, amazing, and professional. Employees are noted for being sweet, personable, and quick to help, going above and beyond for customers. Specific praise mentions the auto loan process as very efficient, with staff being responsive and working to secure the best possible rates. The credit union is recognized for having some of the best rates in the area. Overall, the customer service received is frequently called top-tier and second to none, with many members expressing love for their branch and the entire team.
I've been in here twice and both times the service was fast and they were very nice!
March 2026
Jerry Kazakov is the best mortgage officer I ever worked with. Was able to close in 21 days with 0 issues at an extremely good rate. Additionally, loan costs are basically non-existent with Jerry, and you will save thousands compared to any other lender — especially non-credit unions. Cannot recommend Jerry enough
March 2026
Great Credit Union, friendly people. Very knowledgeable