-
June 2025 by Andrew Minney
Does anyone know of a way I can get in contact with the store directly. I'm trying to find drop Barry work and I'm hoping to get in contact with someone at the store to see if they need people burying lines to homes
-
June 2025 by Shelley Goodlaski
They are always nice and very helpful.
-
March 2025 by Mark Miller
Internet prices kept on rising each year for the past 5 years. Oscoda gave me the run a round on returning the box, saying I needed to return another piece of equipment, but unable to provide a picture. Finally after 1+ hour, another employee told the man I only needed to return 1 box, Not 2.
-
March 2025 by Josie Baker
The drivers are absolutely awful. when trying to call to complain about nearly being rear-ended and tailgated for over 5 miles i couldn't talk to an actual person. the local place said there is nothing they could do about it.
-
July 2024 by Veiss seven
Slimiest business around. They jacked up the price for internet during the ACP program so they could get even more money. Now that it's ended it's $80 a month for internet and they don't let you downgrade unless you're in-person. The price started at 40 a month and the promotion was supposed to last 12 months. These guys need to go out of business. We need competition.
-
July 2024 by Michael Ciesliga (Mikey)
Wonderful service, fast WiFi, great prices, and excellent technician support!!
-
May 2024 by T
Friendly staff that got us a good deal!
-
May 2024 by David Turska
How do these people sleep at night...
-
April 2024 by Aaron Johnson
Your regular internet service provider.
-
February 2024 by Mike McCarley
I needed to exchange old equipment for new ones. tried to call local store and can only get nationwide customer service. they told me the local store don't have phones. i said "WHAT"!!!! 21st century and no phones. SMH!!!!!! OBTW, customer service rep was polite and graciously gave me the company line of no phones at local stores. i have no complaint of him.
-
February 2024 by Kimberly Pachy
Actually, I had a good customer service experience , and the Spectrum service provided not so much
-
December 2023 by sandra
It's a cable company so service is extremely expensive but customer service is great. If you can afford it, this is way better than Dish. The store is conveniently located in Oscoda and the hours are reasonable if you need customer service of any kind. Tech support is pretty good. The installers will take time to answer any questions are conscious of not leaving a mess behind when splicing, connecting or rerouting cables. They typically wear foot coverings when entering the home during inclement weather.
-
December 2023 by Chris Martin
Staff were super friendly and helpful
-
August 2023 by Ze Mullins
Pleasant customer representatives.
-
July 2023 by Pam Parkin
Nothing to share. I went and paid my bill.
