Spectrum Store
Cell Phone Stores,
Internet Service ProvidersHours:
845 South State Street, Oscoda MI 48750 Hours
About Spectrum Store
Spectrum Store in Oscoda is a convenient location with reasonable hours and helpful staff. Customers appreciate the good customer service, especially the tech support and installers who are attentive and considerate, taking care not to leave a mess and wearing foot coverings during home visits. The store staff are courteous and helpful when setting up services, making the process smooth for new customers. However, some customers find the service expensive, as it is a cable company, but believe it is better than Dish. There are concerns about billing policies, with one customer mentioning that after canceling, they were told they had to pay full month fees due to billing cycle rules, which was frustrating. Additionally, front counter workers are sometimes unable to solve customer problems, leading to frustration for both customers and employees. Despite these issues, the store is viewed positively for its location and overall helpfulness.
Most Recent Reviews
September 2026
I had a great experience and saved a bunch of money. Bri was awesome very knowledgeable and a great help.
August 2026
Got my phone upgraded today late Walked in it’s only 15 minutes to spare, but Carole staying late so I could have a working phone for my next day of work. She’s phenomenal kind lady really just likes to take care of a customer. She even let her employees go home on time while she stayed with me.
August 2026
Excellent customer service by the women who work here. Very positive, friendly and knowledgeable. Had a problem on an account from several years ago and they were able to resolve everything! Carole and her staff at the Oscoda location will keep us coming back to Spectrum.
More Comments(88)
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