“Deniecia helped me today! she was amazing! She was so kind, patient, She answered all my questions clearly and made me feel confident about my decisions. Excellent customer service!”
“Love this bank. I also found the white haired lady was a bit difficult to deal with, but everyone else is great. They gave me a better interest rate on my car than anyone else. Also approved me for a credit card. All this while I have newer credit, less than a year. They even upped my credit limit when I needed it for an out of state trip. I also love the app layout and customization options. I don’t think I’ll ever go back to a standard bank. Credit unions all the way!”
“Honestly not a fan of the computer screen whether drive-thru or indoors...That said, I usually have no significant issues at this location. The staff is polite and quick while staying accurate to what I came in for.”
“I started banking with FCU because I liked the idea of having a local bank, I’ve noticed down the line that local companies are far more personable than any sort of big branch establishment.
I wanted to say that the Otisville branch far exceeds my high expectations- Especially Caleb. Every time I go there I am greeted with a warm welcome and attitudes that are just so genuine, it would seem that they are truly happy to help and it’s everything I would want from a local bank.
So again, thank you to Caleb and everyone at the Otisville Branch for always exceeding expectations and brightening my day!”