Auto Parts in Otsego, MI

“This is the ONLY PLACE to service your vehicle in Otsego and surrounding areas!From initial contact with Dawn to Service Manager Travis and Detail guys our contact was EXACTLY how you hope to be treated by a service provider.Continously updating us with details, questions and expected completion date.In addition the family curse struck. Just our luck, the day we were to pick it up...someone hit it in the parking lot. Again Dawn came to the rescue. She assisted us with the information to deal with the matter.The repairs done were excellent, absolutely no complaints. Bonus...they detailed the inside of my vehicle tooAND we did not have to return our Enterprise Rental, Dawn handled it for us, bonus surprise!Almost forgot, they will arrange towing (!) if your insurance allows.I love home town companies and the service they provide*Tell em the burds said hello”

“The owner is extremely knowledgeable and does an awesome job. He helps with insurance and is always willing to go the extra mile. He is extremely honest and do a great job”

“Hi, I'm Josh, and I'm an alcoholic.So, I try not to drink beer anymore because I just love it too much, I guess.Instead, I enjoy various root beers, cream sodas, or whatever interesting flavors I can find, typically in glass bottles. Yesterday, I had a peach soda in a clear long-neck glass bottle, as I cruised in my rust-riddled run down van.But then it it hit me: I needed brake pads.Since I was traveling past my local Plainwell/Otsego Auto Zone on the way home, I decided to pick up the pads.The friendly associate helped me choose the proper pads, based on my vehicle's VIN, and then rang me up. After I paid, he so graciously and diplomatically put my items in a plastic bag and said, "Now, let me put these in a bag for you, so you don't spill your beer." (In retrospect, the peach drink appeared very similar to a Corona).Chuckling hard, I told the associate that this was a peach soda, and that it was like 1:30 in the afternoon. Laid back and friendly, he replied with a smile "It's 5 o'clock somewhere."Hell yeah, the stuff of life. This is an accepting environment for anyone, and they even sell car parts!”

“Excellent Service.... Always more than fair on prices,did not overcharge me .Found prices very fair , they are honest businessmen and sell good name products.They always have in stock the items I need...I happily give Tim and Rick , 5 Big Stars for Always doing Right by Me.”