AutoZone Auto Parts in Owosso, MI is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. The staff at this location is known for their exceptional customer service and deep product knowledge. Customers have praised the store's employees, particularly Timothy, for their willingness to share their expertise and provide personalized assistance, even with those much younger. The staff is described as helpful, courteous, and respectful, making a positive impression on customers, even those who typically prefer smaller, independent shops. Though there have been a few minor issues with parts selection, the store has been quick to rectify any mistakes and ensure customer satisfaction. Customers consistently recommend this AutoZone location, highlighting the friendly and knowledgeable staff as a key reason for their positive experiences. The store is also praised for its convenient services, such as free check engine diagnostics and on-site installation. Overall, AutoZone Auto Parts in Owosso, MI is a reliable and customer-focused destination for all automotive needs, with a team dedicated to providing excellent service and support.
Even as a trans person, I go in here and I feel respected every time. They always help me out.
May 2024
Young man helping me didn't know what I needed but he knew who to ask. The manager knew right off the top of his head. He even explained what the numbers meant. That type of knowledge is irreplacable!
March 2024
Very helpful the technician ran a diagnostic on our car. The alive he gave us us useful and it worked.
