-
September 2023 by Kieser Sosa
Rented a suv for the weekend, it was awsome
-
August 2023 by Joseph Wojtan
Rented a car from flagstaff to Detroit. Got charged a cleaning fee for "spills" that were not from us. And overcharged from our original agreement. Will NEVER give budget my hard earned money again. Way more companies to rent from.
-
December 2022 by James Bur
I always like renting from Budget they usually have good prices and the selection of rental cars is very good. The people at the counter were very freindly and helpful.
-
September 2022 by Merry Indiana
When your world is collapsing in a cartoonish and over the top way... Miss Yvonne will salvage the situation with her kind demeanor and quiet authority. She knows her job inside out and uses it to your advantage. Take a tip from this weary traveler... take your business to Budget when in Northern Michigan.
-
July 2022 by samuel vincent
3 stars because budget headquarters corrected PLN's charging me $80 for gas after i just filled up before returning. but no stars to PLN budget for throwing me for a loop. they did not answer the phone when i tried to contact
-
May 2022 by Tom O'Toole
We rented a car for 4 days from the DIA location. We declined the additional insurance, and returned the vehicle with more fuel than it had when we rented it, which was shown on the receipt as such. They charged us a $125 refueling fee, and an additional $35 for the coverage we declined. After arguing on the phone, my wife had to give them details off the gas receipt to "prove" that we purchased the fuel the receipt said was in the arm upon return. They refused to refund the charge for the insurance we declined. They are a fraudulent company run by criminals with employees who falsify documents to add surcharges. Avoid them at all costs.
-
January 2022 by Mike Cannon
Always a pleasure to rent cars here.
-
November 2021 by Steve Hakim
Very good and friendly service and clean vehicle.
-
October 2021 by Janet T
Awful experience and in the end was charged $1100 for a 4 day rental. Then they sent a letter saying the car had sand in it and charged another $250! Worst car rental experience ever.
-
September 2021 by Randy Rollo
Great knowledgeable and friendly staff!!
-
August 2021 by Ryan Justen
Horrific Budget experience! I arrived 20 minutes late for my reservation and there's no one at the counter to give me a car. Worse yet, no call, no email, and no note say the counter. When I call customer service, they explained there's nothing they can do except wait until tomorrow... So I'm stuck at an airport in a small city with no Lyft or Uber and I need to miss 1 of the 2 days of my reservation!!! How do I leave the airport?!?! I cannot believe a manager would allow employees to leave with a reservation unfulfilled at an airport!!!
-
December 2020 by Mark Mantei
I've rented from this agency a number of times and theyve always been super accommodating. Many of the flights get in after theyve closed but the Delta gate agent has always had the keys for me!! Super friendly and helpful.
-
August 2020 by dan younker
The best car rental experience ever! Brennan was extremely helpful, extremely helpful and reminded us to call with any questions. Will have to go Budget..hope the rest of your associates where cloned...
-
July 2020 by Ann Lauten
Had reservations. Arrived and they didn’t have a car! They didn’t even seem too concerned. Worst customer service ever.
-
July 2020 by Grace Rice
Thru moved their rental place, hard to find. The car was dirty, and smelled. Paid for xm radio still haven't gotten it. They said it's not on the contract after talking to 3 people! Definitely not happy!