“I had another excellent experience with KEY DIESEL with my car issues. They kept me informed with my issues and what I needed. I had to come back in with a different issue and I waited a short time in the waiting room, and it was fixed fast and was on my way ! Very polite and made me feel like I was an important customer, and my vehicle problems were a high priority. Thank you to all of you at the shop. The team works!!!.”
“Getting our car fixed was like a comedy of errors until we went to Sam! He was flexible with our chaotic schedule and went out of his way to make sure our car was in tip-top shape. His prices were more than reasonable and his customer service is unmatched! He never made me feel bad for not knowing something about my car, but gave me more knowledge to keep informed. We'll definitely be using him in the future and referring him to friends!”
“My transmission on my 2012 GMC Sierra started to fail after 211,000 so I checked with a few different shops for quotes. I decided on the Shift Shop because of how helpful Heidi was on the phone in explaining their process. They were also able to get me scheduled sooner and the cost was definitely competitive with the other options. On top of that they provide a 3 yr warranty.
A month later I started having some issues that I thought was related to the transmission so I dropped it off on my way out of town. They called me later to inform me that it wasn’t my transmission but my manifold. They referred me to another shop about 15 min away but since I was out of town wasn’t able to do anythIng until a few days later. They went out of their way to drop my truck off so it could get fixed while out of town and I would have a working truck when I got back in town.
3 months and over 6,000 miles later and the transmission is working as good as new. Highly recommend this locally owned business.”