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“A great auto parts store where most the locals go. I was in need of a part which was ordered and delivered as promised the next day during The frigid cold when I needed my vehicle most. Great friendly staff.”
“Just picked up my car from the Petoskey location after minor backend repair and can summarize my experience in two words. BLOWN AWAY! My car was given back to me looking as good as the day I bought it. Not only was it repaired, it was detailed including removal of brake dust and tree sap, staff was extremely friendly and professional, and the cost was very reasonable. So many five star reviews for a reason - quality, integrity and much more - Tri - Rivers walks the talk and clearly goes above and beyond for all it's customers, and I highly recommend you use them for all your repair needs. Thank you Tri-Rivers!”
“I bring my Audi A4 2017 due to miss fire issue, they fixed it. Sergio that guy need to be well behaved and talk properly with the customer. Because we buy and take service so you get paid, so act accordingly with us. I would have five 5 star, but because of the service manager I have to give 4.”
“I've been buying my parts here for years. It's been my experience that they've always had the right part for a reasonable price. Usually a little cheaper than the big stores but the quality of the parts has been good. They last just as long as the expensive ones. I recommend picking them up here.”
“Was a customer of their competition for over 20 years (Autozone) after too many problems switched to Advanced. Staff seems more knowledgeable. Fewer mistakes. Polite and respectful.”
“They were fantastic to work with. They took my car earlier than my scheduled date, got it finished ahead of schedule and they all were friendly and easy to work with. I HIGHLY recommend Kring!Service: Body & Trim”
7:30AM - 10PM
2049 US-131, Petoskey
Auto Parts
“Judy worked hard to help me this weekend after our alternator died just before crossing the Mackinaw Bridge. We pushed through towards the Cheboygan store as they were the closest AZ to Mackinaw.
Our camper died a few miles after Mackinaw City and we took a nap. In the morning we got it jumped and it stayed running now that we didn’t need lights on. So we limped into Cheboygan around 7am. By 8am we learned that store didn’t have one in stock and those workers said either we need to drive to Petoskey or we could sleep over and get it in the morning as no runs were coming from their Hub Store in Petoskey on Labor Day.
Around 2pm I realized I could probably figure out Uber and have it deliver, looked like it would have cost around $75 and would have been worth it to not to sit around and waste the day and drive home the next day and miss work.
So I called and spoke with Judy about our situation and plan to use Uber since otherwise we were stranded u til the part came in the morning and would have to sleep in the parking lot.
With her impeccable listening skills and compassion for her customers she understood our situation and said she wouldn’t allow a customer to stay stranded over a 45 minute delivery that was going to happen at some point anyway; or something like that. She called the Cheboygan store and figured out how to handle the order we placed earlier as she couldn’t see it submitted some 6 hours earlier.
Within about an hour or so we had our part in hand and 30 minutes later we were back on the road so I could make it to work the next day.
All this on Labor Day.
Thanks Judy for you high level of customer service!!!”
9AM - 12PM
2372 US-31, Petoskey
Auto Parts
“The help and understanding that I received over exceeded my expectations I am so grateful that simple Auto was able to provide me with transportation so that I will be enabled to make more financial wise decisions thank you for this opportunity in proving that anyone can make it as long as they continue to strive.”
“Top notch People, top notch parts and tools, if they don't have it they will order it. No need to go anywhere else! I highly recommend this place... weather your a novice, or a shop. Picked up my Carlyle 1 5/8th inch box wrench, and it is as nice as wrenches three times the price!”
“Melissa was fantastic!! This will be our 2nd purchase with Melissa, she is very knowledgeable and attentive to her customers needs. Ren was also great, he was able to match my preferred financial institutions interest rate! Thank you, I'm sure we will be back when our child starts driving.”
“Fletches did an amazing job on my Jeep Grand Cherokee. Not only did they repair it to its new condition, they cleaned it and made it feel like it was brand new again. Definitely using them from now on for all our repairs.”
“I want to give them five stars for Emily's customer service. There was a glitch in the system with my tires and I was text my order had been cancelled. I called and the person could not help me and was supposed to call me back. They did not so I reached out the next day and Emily answered, she was very kind and helpful. She made me feel like she truly wanted to help and cared. She did not just say I can't help they're lost which she could've done but instead she took initiative and physically searched for my tires to see if they had in fact came in and hadn't been scanned in. She found them and now she is my hero for the day. Biggest thank you to Emily! Walmart you have a great representative of excellence in customer service hold on to her!”
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“Wow. My girlfriend brought a part in that she could not replace herself and I was traveling. Standish said to meet my girlfriend in an hour to replace the part and they were super quick while being more than fair about pricing. I would highly recommend this shop. Trustworthy.”