AutoZone in Petoskey is recognized for providing amazing and great customer service. Staff members are described as professional, knowledgeable, and super helpful, often going above and beyond. Employees demonstrate impeccable listening skills and compassion for customers, working hard to understand situations and assist. They are known to help with troubleshooting, scanning codes, and providing useful references for further repairs. The team shows a great customer service attitude, with some staff graciously offering to install parts. This high level of dedication ensures customers are taken care of and not left stranded, contributing to a positive and win-win experience.
Went to Petoskey Auto Zone last night at 8:00pm. My cooling fan would not shut off when my vehicle was off. Matty(?) was very helpful and went out of his way to check under the hood in the rain. Everyone was very helpful and knowledgeable.
April 2026
The owner of this place is awesome he is the best owner of all time I wish I could start a church to worship the owner of this specific auto zone.
April 2026
Matty was very helpful and informative. He even recommended a tire place in town.
