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“Great experience purchasing my first Audi from Christy and Aaron at Fletch's. I was impressed by the teamwork of the Audi division; it is clear that the service, sales, and finance staff respect each other and work well together. Thank you!”
“Wow. My girlfriend brought a part in that she could not replace herself and I was traveling. Standish said to meet my girlfriend in an hour to replace the part and they were super quick while being more than fair about pricing. I would highly recommend this shop. Trustworthy.”
“A great auto parts store where most the locals go. I was in need of a part which was ordered and delivered as promised the next day during The frigid cold when I needed my vehicle most. Great friendly staff.”
“I've been buying my parts here for years. It's been my experience that they've always had the right part for a reasonable price. Usually a little cheaper than the big stores but the quality of the parts has been good. They last just as long as the expensive ones. I recommend picking them up here.”
“They were fantastic to work with. They took my car earlier than my scheduled date, got it finished ahead of schedule and they all were friendly and easy to work with. I HIGHLY recommend Kring!Service: Body & Trim”
“They fixed my 2021 Yukon quickly and correctly, after a low speed t-bone accident. Jon was very communicative and took care of all of the insurance back-and-forth. I am very satisfied with the work and the experience. Thank you!”
“I had purchased new wipers at the Advanced Auto Parts in Traverse City and the passenger side wiper didn't connect well to the windshield and poorly wiped. It hadn't resolved by the time we got to Petoskey and James was very helpful and changed it out and within minutes we were back on our road trip!
Thanks!”
“Top notch People, top notch parts and tools, if they don't have it they will order it. No need to go anywhere else! I highly recommend this place... weather your a novice, or a shop. Picked up my Carlyle 1 5/8th inch box wrench, and it is as nice as wrenches three times the price!”
“Really appreciate both guys working on Sunday. They helped me test my motorcycle battery and get me back on the road. If it wasn’t for them my trip would have been a bust and I would have been stranded 4 hours from home.”
“The staff at Fletch's are true professionals who are knowledgable about the brands they represent. Every time I visit, I am treated with kindness and respect.
I want to give a special shout out to Niel in the sales department. In my numerous interactions with him, he is always happy to share information about current & future inventory. On some occasions, he has helped me coordinate service appointments for friends of mine.”
“I want to give them five stars for Emily's customer service. There was a glitch in the system with my tires and I was text my order had been cancelled. I called and the person could not help me and was supposed to call me back. They did not so I reached out the next day and Emily answered, she was very kind and helpful. She made me feel like she truly wanted to help and cared. She did not just say I can't help they're lost which she could've done but instead she took initiative and physically searched for my tires to see if they had in fact came in and hadn't been scanned in. She found them and now she is my hero for the day. Biggest thank you to Emily! Walmart you have a great representative of excellence in customer service hold on to her!”
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“Just picked up my car from the Petoskey location after minor backend repair and can summarize my experience in two words. BLOWN AWAY! My car was given back to me looking as good as the day I bought it. Not only was it repaired, it was detailed including removal of brake dust and tree sap, staff was extremely friendly and professional, and the cost was very reasonable. So many five star reviews for a reason - quality, integrity and much more - Tri - Rivers walks the talk and clearly goes above and beyond for all it's customers, and I highly recommend you use them for all your repair needs. Thank you Tri-Rivers!”