TEAM Wireless is a local Verizon Wireless Authorized Retailer serving Northern Michigan and Northern Wisconsin. It offers the latest smartphones, tablets, wireless accessories, and full service device repair. It is also a WeBoost Authorized Retailer. The business prides itself on great customer service during and after the sale. Reviews highlight very helpful, knowledgeable, and excellent employees who provide super helpful explanations. Customers report painless, pleasant experiences where staff listen to issues, answer every question, and help in a timely manner, even staying past closing. The service is described as a great asset, with many customers stating they would highly recommend the business.
Krystal was the most amazing sales person I've ever had the pleasure to work with. My phone broke this morning on Beaver Island, 32 miles out in Lake Mi. She connected all the dots and helped me replace it - no small feat -and upgrade to a better plan for less. She is even personally taking it to the ferry before she has... read full comment
December 2025
Good group of people. Very helpful and nice to work with
December 2025
Taggart was wonderful! My husband and I both got new phones today and were in and out in an hour. He took care of everything for us! Jeremy was helpful too. He showed us extras that we might like to consider without being pushy. Both men were terrific and I would recommend them if you are looking for a new phone! Thanks... read full comment