Burt Watson Ford Pinconning is a professional and accommodating dealership serving the Tri-Cities region and beyond. Customers report an effortless and amazing experience, praising the staff as wonderful, super friendly, highly accommodating, and very helpful with quick and clear responsiveness. The dealership excels in both sales and service for new and used Ford vehicles. The sales process is described as great, with polite, professional, and knowledgeable staff who are patient and eager to help customers accomplish their goal. The service department is commended for digging in to solve complex problems, performing work covered under warranty, and providing quick fixes. They are known for making things happen, even saving a vacation by getting customers back on the road promptly. This dedication prompts customers to return and lease new cars, with many stating they will be returning customers. The overall sentiment is that Burt Watson Ford Pinconning is a great dealership to work with, earning recommendations to any and everyone looking for a Ford.
Tried a couple other dealers in the area, Then tried Burt Watson and found the dealer and salesman that surpassed my expectations. I will be purchasing and servicing my vehicles there from now on
August 2026
Between the salespeople, the finance manager, and the service department, I would highly recommend Burt Watson Ford to anyone looking for a new vehicle!
July 2026
Aubrey was a great sales rep to work with. Knew her inventory, got pricing in 5 minutes and presented options for mileage and years for my lease with ease. Had my truck delivered same day two hours away. Fantastic experience.
