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January 2024 by Noah Gerhardt
Great experience with Paul, bought a new vehicle at MSRP and everything was fast and professional. No extra sale pressure, would highly recommend!
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January 2024 by Dustin Houghton
Robert helped us get into a new Bronco when we couldn’t seem to find a way. Great dealership. Awesome finance team!
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January 2024 by David Henry
Steve went out if his way from the first time I walk into there business. Found what I wanted worked with me and met all my requests even delivered. Thank you for making this happen.
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January 2024 by Kevin Lorence
I worked with Chris on the sales team and he went above and beyond to help me get into my new equinox! I highly recommend that you see Chris Schultz on the sales floor to get your next new or used vehicle. Thanks Chris!!!
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January 2024 by Kaylea Blamer
I had a wonderful experience getting my truck look at. I needed to have it looked at that day & they got me right in. Jess helped take care of me initially with getting me connected with Carl, who both were extremely helpful & took their time to really explain what all needed to be done. Mark was my tech & I can’t begin to explain how great he did! 10/10 service & I will be bringing my truck for services in the future!
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January 2024 by Kate M.
It was a pleasure to work with Paul Gorney when purchasing our Bronco. He was very welcoming and made the process super quick and easy and even had the Bronco cleaned and delivered within 24 hours of us test driving it! We also had the pleasure of working with Jessica whom was also super welcoming from when we first walked into the building to the final paperwork. When looking for your next vehicle you will not regret considering Burt Watson Ford in Pinconning!!
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January 2024 by shelby geiger
Steven and Jason both worked very hard to get me and my brother a new vehicle. Overall, everyone was very welcoming and helpful. Definitely recommend this dealership!!
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December 2023 by Kim Vetter
After a pretty negative experience at another dealership, Paul Gorney worked with us to find a vehicle that made sense for our needs. I’ve referred a few friends to him for help finding vehicles and will continue to do so with confidence. Burt Watson treats customers like family and we won’t forget the way they took care of us.
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November 2023 by Colleen Ososki
Jarred in the body shop is GREAT! VERY QUICK AND PROFESSIONAL! gets the job done right! Works with the insurance company!! This was my 3rd time using the shop (my first, my son had 2 visits with jarred).
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October 2023 by Valdis
Robert Pauwels and everyone at the dealership assisted in making it a very positive and pleasant experience purchasing a truck that not only fit my budget, but also my needs. They far exceeded my expectations. Thank you all at Burt Watson if Pinconning:
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October 2023 by Robert Pierson
Had alignment done, on way home radiator blew, had appointment needed to be at first thing in the morning, Ryan Gregg contacted Kyler and Kevin and they were able to get me a loaner for the morning to make appointment when the issue was not of their cause. Really appreciate all that helped in a time of need.
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September 2023 by Janet Larson
Scott Doud is awesome! If you need to buy a vehicle go see him!! I've had my car serviced here a few times now and always did a great job. Recently had my car detailed inside and out I think it was the best detail job I've ever had. Not only the dealership but the people working there truly care about you as a person. They are willing to help in any way they can. This dealership is about an hour and a half from my home and I don't hesitate to go there. Customer service and communication are high on my list. They always deliver that.Thank you!
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August 2023 by James Force
I had an excellent buying experience with Burt Watson Ford. They negotiated fairly and treated me well. Hudson was my salesman and he kept me informed about the F250 I purchased while it was getting some work done to it. When the work was completed they delivered the truck to me in Detroit with a full tank of gas. Solid dealership.
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August 2023 by Kaylene Walker
Walked into this dealership just wanting to test drive an explorer I seen driving by. I told them up front I wasn’t looking to buy that day but once I got back Seth Turner talked me into setting down and doing some numbers. At the end of our conversation he convinced me I had “leverage” to make a deal on the vehicle. They offered me an extremely low 4,500 for a 2014 explorer and wouldn’t even take it up to 5k after asking. He then convinced me they wouldn’t be able to get more then 7k for it. I felt pressured to make a choice now because he said that “ start of the new month tomorrow and you won’t have any pull” so he convinced me with my “extremely low interest rate” and “great credit score” I would have a great deal! Well I foolishly agreed and have been sick to my stomach since they through my car up only a few days later for 12k!! 3 times what they paid! Unbelievable!! I even tried to ask for new tires at the very least for my new explorer and they wouldn’t agree to even that. Said I had until winter at least, which is only a few months away. So please do not be scammed by this dealership. They only care about what they can gain from you. ?
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August 2023 by Patrick Dooley
I have done business with Burt Watson twice now and can tell you it's always top notch. Seth goes out of his way to make sure everything is easy for us on our end. We shop there and are from Traverse City, should say enough about how good they are here.
