Take the drive. It will be worth it. Went to the Drake store first. Shouldn’t have wasted the time. Went in to the Plainwell store and nothing but a positive experience. From beginning to end we were very pleased. Make sure you talk to Will. We couldn’t have asked for any better service. The Drake store lost out on... read full comment
July 2025
Have been coming here now for a few years, the service is always outstanding dealing with William today was phenomenal. Very patient. He spent over an hour and a half on the phone with customer service to get me the best possible care he could. I strongly suggest going to this outlet store. William is the best shout out... read full comment
July 2025
I have been to this store a couple of times recently and William has helped me each time I have been in. He is efficient, knowledgeable, and very friendly. This was the easiest experience I’ve had getting a new phone, and I attribute most of that to him.
