“Mallory &Haeley in the Plymouth Office are outstanding! I felt like I was dealing with well educated, financial experts who were FAMILY! I will only work with them. Exceptional is the only word I can use to describe the!!!!”
“I have been a member of DFCU since 1987 and have always received exceptional service. Professional, respectful, efficient, and accurate describes the interactions I have had on a consistent basis. I would highly recommend DFCU for all your financial needs.”
“In a world where excellent customer service is no longer the norm, but more rare than usual...Genisys is standing out and above in their customer service. I just want to thank this whole location for their professionalism, kindness, and patience in helping me to set up an HSA account. You went above and beyond, Amy and Christine so much so that I just had to buy lunch for you and your coworkers. Doing business with you is a pleasure. 💜”
“I’m going to be honest- I had some issues getting the stuff for my loan set up. However- Sydney at this location was phenomenal and made the process easy.
My girlfriend and I are hard to please but her attitude and her speed were both A+. Yall gotta keep her!”
“Update: There was a miscommunication due to which I had some charges on the account but D. Jones was able to get them resolved for me and issue a refund. Appreciate the quick resolution.”
“This is my first time visiting this location. I usually do my banking online however I was having some trouble with my online access and had to come in. Both the teller and the customer service rep at the desk were super helpful. I was in and out quickly and everything was resolved easily.”