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“I had a very good experience while opening a new account at this location. The staff was super friendly, knowledgeable and helpful. They spent time to help me understand every detail. They gave me useful advice and explained the pros and cons of the choices.”
“I have always had a good experience here, but today was exemplary. I was assisted by a new employee named Leon. I had my elderly mother with me and she needed to order checks. Leon was extremely friendly and helpful. In this day of often poor customer service, it was very appreciated!”
“If you are looking for an excellent mortgage loan officer speak to Denise Staffeld at DFCU Financial. In Plymouth, Michigan. She has helped process two mortgage applications for me. She was exceptional. In a very short amount of time she explained the procedures necessary for approval. She identified the paperwork needed to verify my current investment balances and annual income, etc. She kept me informed as to the status of my application and always promptly responded to my phone and email inquiries. Further, she continued to contact
my real estate agent to make certain there were no delays by her in expediting the
necessary paperwork. It is obvious she is very knowledgeable and competent
in the performance of her duties as a loan officer. DFCU is fortunate to have her
as an employee. I have dealt with other Financial Institutions and was disappointed
with the handling of my mortgage applications.”
9AM - 5PM
235 Sheldon Rd, Plymouth
Banks
“Nice branch. The girl from India was very helpful. Even though she wasn’t able to get my card in 2 days, I was able to call my banker and get it done anyway. Don’t have to wait the 5 to 7 days…..i win”
“Everyone at this branch is great I mainly deal with Kristine with all my financial stuff she Is very great hands down the best person at genisys I drive from rawsonville right past the Belleville location to come here oh get this they know how to answer a phone”
“This is the best Huntington branch in the country. Their office is clean and the manager really cares about their clients. I had a very unique situation that required an escalation to corporate and he handled it with class and ease. I am forever grateful for his service and support!”
“I love this Comerica branch! Everyone from the tellers to the managers at the desks is so helpful, knowledgeable and friendly. Like the neighborhood banks of the past. Great team!”
“I’m going to be honest- I had some issues getting the stuff for my loan set up. However- Sydney at this location was phenomenal and made the process easy.
My girlfriend and I are hard to please but her attitude and her speed were both A+. Yall gotta keep her!”
“Surprised to see so many 1 star complaints on here, this has been my bank for 10+ years and every time I have gone inside the reps have always been courteous and helpful. The drive thru got struck by lightening a few months back and it's remained closed but it's no fault of the bank, I was told the it needs a new drive thru system because the parts that got damaged can't be replaced.... Again, not their fault. They are short staffed like everywhere else and can be a bit of a wait but doesn't every bank have a line? A couple years ago my teenager got scammed on IG into using Zelle to give all his $600+ to a "bit coin miner" and after I had a melt down, went to the bank, filed a dispute with little to no hope of getting back his money, a month later the bank successfully got it back into his minor account. I was so impressed by their level of concern and commitment in being able to follow through the investigation without giving up and returning his hard earned money which he learned a very valuable lesson from. 5/3 is a great bank and it deserves 5 Stars. Sorry I didn't post my review earlier. It's true that more people will post a negative review more than a positive one, don't let the 1 Star reviews sway you.”
“Ali Mchawrab was kind, helpful, and professional. He knew exactly what to do and was efficient and knowledgeable. He is definitely an asset to Bank of America and always a pleasure to deal with.”
“This Credit Union takes customer service to the next level. We have used them to purchase two cars and refinance our house. My interactions with Bernadette and Mallory have been great, they were really thorough and helpful whenever I emailed or called. If you are looking for a financial institution I cannot recommend this place highly enough.”
“Edit: Working with Dana was much better. If not for her I would have gotten a car loan elsewhere.
Getting anything done with them is very frustrating. Takes multiple calls and follow up is non existent. I shouldn’t be calling them multiple times, they should be keeping me in the loop. Will be looking for a car loan elsewhere.”
9AM - 6PM
535 S Main St, Plymouth
Banks
“The staff here is really friendly. I was dealing with a frustrating issue with my PNC account (not this branch’s fault; more of a corporate issue) and I was greeted by Amna who assured me she’d look into it and fix it. Very friendly, super helpful, and I was all set within 10-15 mins. The service in this branch is wonderful.”
“I've been coming to this bank for years, and I have seen it go through several changes and plenty of staff, and I've always had great experiences at this location. Alicia the bank manager is very helpful and friendly.”
9AM - 4PM
790 Penniman Ave, Plymouth
Banks
“There is a new manager at this bank and his name is Ryan. I had some concerns about opening a HELOC and he took the time to call and very thoroughly explain it to me. Also, Sumi was very helpful in turning over my CD. Nice to have some great new people working here!”
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“Yesterday my niece in Lawrenceville, GA called regarding her Honda SUV that had failed. She needs a waterpump, rebuilt engine and other services totaling about $2,200. I didn't want to withdraw from my 401-K. Contacted Ms. Sara at MECU by phone and email. I sent my paystub and 2023 tax return copies. In less than two hours, my request for $2,500 was approved, we docusigned, and the money was put in my account. I recommend MECU for personal loans, car loans, mortgage loans or any financial needs anyday, everyday.”