The local Advance Auto Parts at 85 S Telegraph Rd in Pontiac offers automotive aftermarket products, free store services, and same day options. It provides leading brands and many free services including battery testing, installations with purchase, and engine code scanning. Customers can save by signing up for the Speed Perks loyalty program. Reviews consistently highlight exceptional and helpful service from the store team, with specific praise for the store manager. Staff are described as going above and beyond, being knowledgeable, courteous, and pleasantly helpful. They ensure customers get the correct part, often providing free services like difficult battery installations and repairs without accepting tips. This exceptional customer service makes customers feel treated like family and builds strong loyalty, with many stating they will buy all their auto parts from this store. The store is noted for having parts other stores do not, solidifying its reputation for reliability and excellent care.
Charlie's a great manager and representative of the Advance Auto Brand. He's #1 reason I drive to this location compared to others. He's a keeper.
December 2025
The team members are professional, knowledgeable, helpful, and FRIENDLY. Each time I have gone into the store I have had the same consistent POSITIVE experience, with everyone that helped me.
They are very CUSTOMER FOCUSED and I appreciate them.
November 2025
Great clearance selection, Meguiar's ultimate headlight restoration kit normally $30 for under $5!
