Carr Craft Automotive is a family-run business known for its amazing, fast, and reliable service. Customers have been taking their personal and company vehicles there for years, swearing by the honest and trustworthy work. The shop is commended for being prompt and transparent, never adding frivolous or unnecessary maintenance. Communication is clear, and the diagnostic process lessens the burden of worry for clients. Many reviews highlight the fast service, with cars often returned within one to two days, even for significant repairs like brakes or a starter. While the shop can be understaffed at times, leading to potential wait times to get a vehicle in, the work itself is completed efficiently once started. The staff is described as extremely helpful, sweet, and great people. Customers feel lucky to have found this dependable shop and highly recommend it, often wishing they could give more than five stars for the outstanding service.
Amazing, fast, reliable service. We've been taking our vehicles here for years, both personal and company. They're always prompt and don't try to cheat you out on anything unnecessary by adding frivolous "needed maintenance" like some mechanics do.
October 2023
This is a family run business that we swear by. We have been coming here since we moved to MI 4 years ago. Honest and fast to get your vehicle in the shop. They are always transparent about what needs to be done and what could be held off for a bit.
August 2023
Talked to Andrea on the phone today about service records to a vehicle I just purchased, she provided me all the information I was looking for! Thanks again!
