Cross Creek Self Storage is a well-regarded facility known for its affordable and clean storage units, secured with a passcode gate. The staff, especially Heidi, has received high praise for their friendliness and understanding nature, providing assistance during tough times and transitions. Customers have appreciated the 24/7 access to their units, which is convenient for those storing items like kayaks, especially given the proximity to local lakes. While the office hours can make it difficult to reach staff directly, many have found that emailing is an effective way to get help. The management is noted for being understanding regarding payment issues, allowing customers to pay when they are able rather than imposing immediate penalties. Overall, Cross Creek Self Storage is seen as a reliable option for anyone in need of storage solutions, with many expressing a willingness to return in the future.
Heidi has been an absolute blessing to me and my family during a rough time and transition. It foster hope when you meet good people along the way, who, extend a helping hand. Heidi did that for us. Thank you.
August 2023
More than fair on pricing! Very understanding Staff! Attentive to their customers! Clean units! Definitely recommended!
July 2023
Heidi is amazing and so friendly! Her units are in a great location & so close to home where 24/7 hour access is available as we do have kayaks and close to many of lakes around portage so it save us so much space and time! THANKS AGAIN HEIDI we appreciate you so much!
