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November 2023 by D S.
This carwash has damaged my car several times. Multiple dents, broken antenna (twice), broken taillight, cracked windshield. It started with small things then the damage got worse. Management said too bad you signed a waver. I stopped after the cracked windshield. I think minor damage is not something that is out of the question but broken taillights and cracked windshield are beyond what you should expect from a carwash and I don't consider those things minor. The Kids that work there were always pretty nice though and the place is clean.
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September 2023 by Mike Warren
The attendant there didn't want my guys using the vacuums to clean out a fuel tank on a mower. The tank was empty of course but he was worried about fumes. That is fine it's not my call to make. So I got my phone to look for where I can find a Shop-Vac. In the meantime my employees in the other truck parked in a stupid place. Instead of getting our attention and saying that we need to move out the way, the guy had the audacity to get in my truck and slam on the gas. In the midst of his little tantrum there he also started cussing out everybody. In front of the company's customers and everything. By then I had seen what was happening and went to remove this man from my truck. He was bold enough to try and keep my keys. Thankfully in the middle of his childish name-calling and cussing e came to his senses enough to return possession of my vehicle As I would have pressed charges on wat would have been a felony in his part. Hopefully he didn't break anything on my truck slamming on the gas the way he did because the company will be held responsible for any repairs to vehicle or cargo. This man should not be involved anywhere where he can have contact with customers as clearly he does not have the demeanor for that kind of responsibility. And I will be pulling my entire fleet of trucks from using that location.
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June 2023 by Rachel Hunt
Steven and Shawn are amazing! They both went above and beyond to help me fix the issue with my car. They were so helpful. I appreciate how well they communicated with me each step of the way. I definitely can recommend their services. Great staff!
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June 2023 by Brian McIver
Destroyed my Audi's rear wiper. Never had any trouble in the past, what's going on?
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May 2023 by Tammy wadley
I pay a monthly payment & you would think I would get great service .. but in the pass two day the young lady working is more into her phone then using the bug spray on the front of my car ?
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May 2023 by LeAnn Erickson
Good vacuums. I like to keep my Jeep clean and at free vacuums how can complain. Always clean and well cared for.
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April 2023 by Ryan McGinnis
I've come to this car wash many times and have to drive out of my way to come here and have had great luck. Today's wash was a joke, the spinning drying cloth left streaks all over my hood and windshield and everywhere else there were water spots, I guess I will find a new car wash to frequent. Very disappointed after spending 20 dollars to leave with it looking the way that it did. Feel free to reach out and try to rectify this situation otherwise I will be taking my business elsewhere.
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February 2023 by Misty Ibison
Paid for the top dollar wash and received nothing more than a bunch of soap and water spots left all over my vehicle. Half of the things in here are not working anymore. Literally the drivers side dryers did not work at all and the back of the vehicle never got washed. If you go back and complain you get a basic wash and even worse results. Maybe instead of upgrading a payment system, upgrade your equipment. It used to be nice here.
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January 2023 by Melissa Sorrentino
Love this car wash. Their vacuums are real powerful and they have real good car wash
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December 2022 by Michael
They have the best vacuums and high air pressure hoses to clean out the inside of your car...all free of charge. The car wash itself I think is quick and does a great job. Never had an issue.
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November 2022 by Christie
Awesome FREE vaccumes. Has my car looking sparkly and shiny.. customer service is good and they are very helpful. Easy going place to get your ride clean and up to code for all the cool people you have to impress. ? Ten out of ten would recommend and it's my new car wash home!!
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October 2022 by Paul Trinka
47 years ago or so I work at a car wash. A half washed tailgate wouldn’t have happened. That’s all I can say.
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October 2022 by J B
Requested the bug treatment spray after already paying for a gold wash and was informed they stopped at the beginning of the month. Paid for an expensive wash and drove out with bug guts everywhere. I have a suggestion - use the bug spray on cars that need it not based on the date.
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September 2022 by Don Kay
I have had my car washed here literally hundreds of times over 6 years since it opened. (& there are 2 other car washes very close that could be options, but Crystal is hands-down my choice). Since monthly membership passes have been available, I have had one. I find the wash to be, simply, excellent. The workers are friendly, and the vacuums (free) are great. 5 stars.
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August 2022 by Ryan Pfau
I paid for my monthly car wash went through the wash and realized that it ripped my antenna off my vehicle so I instantly wanted my money back or at least part of it. They said due to the policy we can't refund any part of the money. Plus they are also not responsible for any damage.
