Foot Locker in Portage, MI, is a popular store for athletic footwear, apparel, and accessories. It offers a wide selection of premium products from major brands like Nike, adidas, Jordan Brand, Puma, Reebok, New Balance, Under Armour, Vans, Converse, and more. The store is known for its friendly and helpful staff who are attentive to customers' needs. Customers have praised the staff for their assistance, such as helping find specific sizes and even searching in the back for items. Despite some mixed experiences, the staff generally provide good service and are eager to help with purchases or orders. The store is located in Crossroads Mall, which is currently undergoing renovations and is not as lively as it once was, but the store itself is well kept. Although there was some confusion about online orders and in-store pickup, overall, shoppers appreciate the selection and the helpful attitude of the staff. Foot Locker continues to be a trusted place for sneaker enthusiasts looking for both performance and casual sneakers.
Conner has great customer service. He was available to assist and answer all questions for our visit. It is hard to find people that are welcoming and knowledgeable at their positions nowadays. He was very pleasant, thank you Conner. I hope Foot Locker knows they have an asset with you working for them!
June 2026
Great customer service and professionalism from the workers. Fortune and John.
June 2026
I enjoy shopping in this store the customers are so friendly and ready and willing to help in any way they can offering to ship products to your home as well
