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April 2024 by Wesley Luna
The worker was very kind and went above and beyond to get us the best deal!
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April 2024 by Jason VanNest
Very helpful, friendly and knowledgeable staff. Robert and Brad were great!
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April 2024 by Jesse Olivares
I highly recommend this place. The two twins who work there, will give ya one hell of a deal on the floor products. Just ask?
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April 2024 by Shelly losey
Professional and didn't feel pushed into getting something we didn't want. Worked well with us.
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March 2024 by Micayla Morsman
Brad was very personable when it came to what we wanted and our needs. He showed us all our options and stayed in our price range. Rob even helped us getting a cheaper frame!
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March 2024 by Koreena Hemker
Super helpful and genuine about each of the mattresses we were interested in! No pressure and no upsales!
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March 2024 by Earl Strope IV
Brad at the portage location on West main is the man to talk to he's very friendly and knowledgeable.
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March 2024 by Tammy Angel
So I went to Mattress firm In portage Brad he was very helpful and curitious. I thought I was clear not wanting a plush mattress because to me there to soft the one they delivered is way soft and lumpy tried it for 2 days (no) im not very happy at all with it .At first I was debating on buying a new one almost went to a lower grade store but i didnt instead I drove from BattleCreek.to check out MF .The only thing is my heart was set on themed firm mattress sealy posture one . Talk with Brad very understanding.And he has reordered the one i actually want and I truly appericate it very much . Im not trying to be difficult but i cant keep something long term thats not working for me.and is not comfortable for me long term I would greatly recommend mattress firm they are people of their word . I am looking forward to getting my mattress Actually the one that I originally wanted I don't like giving bad reviews.Some people like the plush but it's just not for me I sincerely apologize for any inconvenience.But the plush is not type of mattress as I said it's too soft feels too lumpy in areas Thank you, Brad, for your understanding.And all your help.I so appreciate it very much thank you honestly you are the best
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March 2024 by jeffrey lee
Sales rep was patient and kind. Not pushy at all. We ended up getting a great deal on a floor model and didn’t feel pressured to buy anything we weren’t looking for. Very happy with the service.
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March 2024 by sheila virgil
I appreciate the sales man that was there Tonight. I have severe chronic back pain and on heavyyyy medication. He worked patiently with me. And my godmom help me out also pertaining to the questions.He also had me take a snap shot of the different size mattresses, so when I went home I could get the correct measurements for the mattress for the daybed. I will be back..I have to get a platformframe for my other mattress.
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March 2024 by bill baldermann
My sales person Rob, showed me respect, knowledge, and personality while looking at mattresses yesterday. I truly felt that he was the owner.
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March 2024 by Mike Hansen
Great mattress store in portage mi. Brad and Rob are great to work with when selecting a new bed and adjustable base. No pressure, actually had fun buying my new tempurpedic luxe breeze and prosmart adjustable base. I drove up from battle creek, they were busy, but found the time to answer all of my questions and demonstrate how the power base helps me with my sleep apnea and low back pain. Since I took advantage of their financing 0% option I also got a mattress protector and sheet set for my new bed. Looking forward to delivery and haul away of my old mattress. I'm certain I'll be sleeping cooler and better because of mattress firm and Brad and Rob.
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March 2024 by Patricia Dillon
My experience at Mattress FIRM Portage was terrific! I stopped in a few days after Presidents' Day, and their Sale was still going on. Salesman, Brad was great! No rush, allowed me to try out a good number of beds. He was very knowledgeable. Service was excellent and I got a Very Good Deal.
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March 2024 by Karla Schrader
Rob was helpful, knowledgeable and honest. It was a pleasure doing business with him and the company.
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March 2024 by Matthew Wilkerson
The worker was very helpful and polite
