United States Postal Service

Post Offices
Hours: The United States Postal Service (USPS) at 1151 W Milham Ave offers reliable and affordable mail and package delivery. It serves over 157 million addresses in the United States and is known for its extensive network of retail locations. Most customers have had positive experiences here, praising the friendly and helpful staff. Many appreciate the service when shipping parcels, noting that they have encountered no issues, even after sending hundreds of packages. However, there have been reports of inconsistency in customer service. While some staff members are described as friendly and accommodating, there are complaints about rudeness from certain employees. For instance, one customer experienced a negative interaction when asking for a postmarking service, feeling that the staff member was unnecessarily harsh. Despite this, the overall sentiment leans towards satisfaction, with many customers expressing gratitude for the assistance they receive, particularly from dedicated mail carriers. The USPS strives to innovate and improve the customer experience, maintaining a commitment to secure and efficient service. Despite occasional challenges, the post office remains a valued resource for the Kalamazoo community.

1. Portage, Michigan