Victra is a Verizon Authorized Retailer located in Portland, MI, dedicated to providing a great experience for its guests. The store offers a wide range of wireless devices, including phones, tablets, and accessories, all aimed at connecting technology to life. Customers consistently praise the staff for their helpfulness and knowledge, particularly highlighting an employee named Mitchell. He is described as friendly, patient, and skilled at multitasking, even during busy times. Reviewers appreciate his ability to explain details clearly and assist with various needs, making customers feel valued and understood. Overall, Victra is recognized for its excellent customer service and commitment to creating a positive shopping experience.
Grace was absolutely amazing!! She was extremely knowledgeable, patient and also helped me set up my new phone! Thank you, Grace for being so helpful!
August 2026
They are always so helpful when I go there. Needed a new phone and everything didn't transfer to the new one on first try so she did some googling and I left the phones with her and she got everything transferred to new phone.
May 2026
Thank you Alex for providing me with amazing customer service today! You were helpful, patient and positive. Grateful.
