Verizon

Most Recent Comments

• June 2025 by Kylie Miller
  Mitchell did an amazing job today. There were multiple people in the store while he was by himself he was helping at least 3 people at one time at one point. He did an amazing job dealing with disrespectful customers as well.
• June 2025 by Alyce Mulder
  Alex and Mitchell were extremely helpful to me on sat 6/7/25 and 6/9/25. Great to do business here in Portland mi. Thank you. Great guys!!!
• May 2025 by Linda Bower
  Mitchell very helpful, explained everything to me
  Very friendly and knew what he was talking about. Special sales person
• May 2025 by Jessica Miller
  Mitchell did a great job at multitasking when there were four customers in there because his coworker was not able to make it in. Huge shout out to Mitchell!!!
• May 2025 by Dolores Sonday
  I had excellent experience with Mitchell, he was very kind and knowledgeable, he was very patient with me cause I am not very experienced with these phones, I would highly recommend Mitchell excellent beyond words, Your company should be very proud of Mitchell and all he did. Mitchell was very helpful with the additional items I needed!
• April 2025 by Brent Wixtrom
  Long wait times. Expect to be in the store for at least an hour and a half even if you are just picking up a single item.
  Not an actual Verizon store. They are a third party company. They have to call Verizon support to solve issues. They do not have pick up lockers for ordered items.
• April 2025 by Julie Konen
  Went to the Verizon store in Portland to reduce my bill and combine my plan with my husbands. Mitchell was awesome in helping us!! He is very knowledgeable, patient, and friendly! I would definitely recommend anyone to him and his stellar customer service!!! 👍😊
• April 2025 by Darrell Kransz
  Portland store employee Mitchell was amazing and super helpful with all of our things that we had to do,in combining our plans 🙌
• April 2025 by Dana Ellison-Smith
  Waited in line to be helped for 2 hours with my two small children (8 months and 3 years). The attendant helped two people in line after me because what they needed “was easier” and “could be taken care of quickly.” It was not quicker than helping me after all. I couldn’t even return the internet modem after two different customer service representatives from Verizon told me that’s what I had to do when I spoke with them on the phone a week earlier.
• April 2025 by Robert Rockey
  Mitchell was great on helping me with my phone
• March 2025 by Ryan O’Neill
  Kind and professional
• March 2025 by Gerald Preston
  Mitchell, was very patient , and had excellent knowledge of our account. He was able to clarify our concerns pertaining to the account. Overall I would say he is a great asset to verizon due to his knowledge of materials and his ability to relate to his customers. I would recommend people i know to talk to him if they were considering phone services. Thank you.
• October 2024 by Justin Hengesbach
  Draven seems to know what he’s doing, was really happy with the experience. Visit him in person!
• August 2024 by Dillon Frye
  Charged screen protector and lens protector to my total without asking for them specifically. Then lied and said I got a discount and only paid $10 for lens protector but the receipt does not reflect that and I paid 41.99 for lens protector and 66.99 for liquid lens protector which only cost $25 online. Manger said nothing they can do.
• March 2024 by Edward
  The associate was very friendly courteous and knowledgeable about the products. It just so happened that the particular items and services were not available.