WOW! Internet, TV, & Phone
Internet Service Providers
Hours:
380 Wright Industrial Parkway, Potterville MI 48876
Hours
About WOW! Internet, TV, & Phone
WOW! - Payment and Equipment Dropbox is a business that provides equipment drop-off services and internet. Customers have experienced issues with the equipment drop box, finding it too small to safely return equipment wrapped in bubble wrap, and no clear system for pickup or assistance from staff. The drop box is locked and seldom accessed, making returns difficult. On the internet side, customers report generally reliable service, with good performance for streaming and multiple devices, especially when using their own modem and router. However, customer service receives mixed reviews; some customers face challenges such as incorrect billing, delays in equipment pickup, and difficulty reaching support, leading to frustration. Despite these issues, some appreciate the company's effort to resolve problems, such as offering gift cards. Overall, the business offers dependable internet service but struggles with customer service and equipment return processes.
Most Recent Reviews
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September 2026
Bilal Boulbir was an amazing rep to work with. Explained everything really well and followed through to make sure everything was working as advertised.
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September 2026
If there was literally any other high speed Internet in the area I would immediately go to them.
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August 2026
Great service. My sales rep Bilal was awesome and pretty much the reason I switched. I've had my WOW fiber for about 3 weeks. 0 down time. Recommend switching and locking that price in!
More Comments(133)
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