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“Love the Sherwin Williams paint and the service provided by Ron- Sales Associate at the Redford, MI location. After the website gave me difficulties finalizing my order, Ron graciously gathered all the items that I needed and had it ready upon arrival. Perfect timing to receive a great price for all the items needed for a kitchen cabinet color change! Thank you! I’ll certainly be back for the next project.”
“Great place lots of awesome deals, everything was super easy to understand, the three young ladies that assisted me were truly outstanding, they all had me in and out with no time, overall outstanding experience✅”
“Great service, very helpful, friendly and patient reps! They have all your needs for paint, prep, and cleanup! I opened a business account and got a great discount!”
“Shout out to Assistant Manager Kunj Goenka! Thank you for taking care of me. Arrived at store just a few minutes before closing. Mr Goenka was awesome, accommodating & patient. He allowed me to take as much time as necessary to select the right paint for a job that was starting very early the next morning. This was a great example of Hospitality!!! Thank you again!”
“Not knowing much about paint going in . Moe was very helpful explaining the different types of sheen . He mixed the 5 gallon bucket and took it to my truck and lifted in . Customer service was very good as I know your product is”
“The staff was friendly and greeted me when I walked in the door. I was waited on, placed my order and was out the door in about 15 minutes. Very good experience.”
“Great selections on paint and all the accessories- brushes,rollers etc. I prefer Purdy which they carry. They adhere to social distancing. Staff very helpful and courteous.”
“Wow! I would give more stars if I could. Everyone is very knowledgeable and nice in this branch. Zachary really makes a difference in the experience to buy paint and supplies, he is very knowledgeable and seems to actually care about your paint job when he gives you a recommendation. I will be back here definitely.”
“My experience in the store was good, the staff gave me purchase recommendations. I am looking for paint to paint a wooden deck. The attention was good and fast service.”
“Today I needed to color match some really old paint and Sam was absolutely incredible! He helped me through finding the best color matches and they were spot on!!! The service I received today was amazing and I couldn't be more pleased. Good customer service is hard to find these days, so I cannot stress enough on how wonderful Sam was today!”
“Chris at this store is truly amazing! This young man helped me tremendously! Chris is so knowledgeable and took the time to explain everything I needed to know! I greatly appreciate you!!”
“The Royal Oak store excels at preparing in-store and online orders for paint. If you haven't used the website, online orders are the way to go! I used them for interior repainting projects, and they mixed up samples or gallons with minimal delay even during their popular sales. Colours come out true to samples and well-mixed, and they always take care to make sure lids are on firmly and tightly.Staff are happy to answer questions and don't treat beginner painters with any attitude. I found the employees generous with their knowledge, especially when it comes to selecting the best finish for a project. Much appreciated there.I deduct a half star from this for location. The parking lot is a complete bear to get in and out of. You can only enter off Woodward Avenue northbound. If you're coming off Catalpa, you can *only* park behind PetSmart. The tight corner is uncomfortable at the best of times and difficult at rush hour.”
“Operations Manager John Wester is a life saver. When I thought all hope was lost, we need a special type of paint with a specific white, with a hard dealine looming for a BIG project, John made it happen when no one else could. He got me all the local supply, and when I went through all that he found me all the paint available within driving distance. He saved the day and the job got done on time and within budget. A+++ service.”
“Great store, excellent service. Edgar took really good care of us and helped us find the exact color we needed. He went above and beyond, staying past their closing hours to help us get the job done. Thanks Edgar!”
“Andy was excellent and very helpful, there were some miscommunication from another store, he handled it 100% professional, took care of the issue at hand. Then he helped me with product information and then sold me some tools and more paint, I am a business owner myself and he is exactly the type of people that should be in charge and running this facility, Thank you for everything Andy”
“Trevor is supposed to be the employee of the year. I walked in last minute, but I’d really needed a half a pint of paint. He was very patient and spent the time To understand what I exactly need because I got wrong pain from a different place before. After he got what I wanted, he stayed longer for me to give me my order, which I really appreciate. Thank you, Trevor.”
“Great group of guys and girls there service is great they always get what you want if they don't have they'll get it my favorite Sherwin-Williams store in the whole world”
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“Words can not express how happy I am to have a "true" and "valued" True Value near me. I have a couple of other locations closer. But this shop takes the cake. Screen Doors done in house and a commitment to understanding what thier customers need and not looking to over sell what they don't need.
Randy is amazing and totally helped me with a mini project. My idea would of cost be a bunch in parts and have me doing a bunch of labor and not sure I could of even done it.
Randy's idea was about 10$ out the door. Customer for life.
Thanks”