AT&T Store in Richmond provides a variety of phones, tablets, smartwatches, and connected devices from popular brands, along with flexible wireless data plans. Customers can choose from prepaid options with no contract or credit check, including unlimited data plans that come with nationwide 5G service at no extra cost. The store staff are known for their helpful and friendly service, assisting customers with device purchases, data transfers, and plan selections. Many customers appreciate the clear communication and patience of staff members, who often go out of their way to ensure customer satisfaction. For example, staff have helped customers with technical issues, such as obtaining shipping labels after device upgrades, and have provided guidance on setting up new devices. Customers also value the store for its ability to save money on bills and find the best deals. Overall, the AT&T Store in Richmond is praised for its knowledgeable and courteous staff, good service for simple needs like bill payments and accessories, and their commitment to helping customers stay connected with quality devices and plans.
I visited the New Baltimore store for an upgrade. Steve was super cool. Very knowledge and quite funny! I recommend checking them out
November 2025
It was time for a new phone, and I was pleased to have all my questions answered while choosing a new phone and internet service.
November 2025
My wife and I got new phones. Arlon helped us get our best deal and helped greatly with transferring our data from our old phones to our new ones. Whenever we had a question, he answered it where we could understand his answer clearly.
