Victra is a local Verizon Authorized Retailer in Richmond, MI. The store strives to create the best possible experience for guests. Knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers report patient, friendly, kind, and helpful employees who handle many customers at once and explain everything about a new phone or i‑watch. Service is described as great, awesome, incredible, and 10/10. Employees are praised as an example of how all employees should interact with the public, and the experience is highly recommended.
Had screen saver replaced and a couple question that were answered and manager was very helpful.
March 2026
I came into this Verizon store today having a lot of difficulty transferring over to my new phone. Zach helped me and had it resolved within minutes. The rest of the staff was very helpful and friendly. Would recommend this location for all your phone needs.
February 2026
The representative was very nice and helpful, good guy very professional, I liked him.
