Kroger is a popular grocery store that offers a wide variety of quality food and household products. Customers praise the clean and neat store environment, as well as the efficient and friendly staff. The Click List service, which allows for online ordering and curbside pickup, is particularly well-received, with customers noting the fast service, good substitutions, and courteous employees. The store's discounted flower buckets are a customer favorite, and the overall pricing and sales are considered great. While the store may be smaller and have fewer options than some competitors, customers appreciate the consistently positive shopping experience. Employees are described as professional, helpful, and pleasant, providing excellent customer service. However, some customers have noted that the produce quality could use improvement, and the store's cartoon characters are considered an eyesore by some. Occasionally, customers have expressed disappointment when they are unable to find the majority of items they need, which has led some to shop elsewhere. Overall, Kroger is a reliable and convenient grocery option for many customers, with a focus on quality products, competitive prices, and friendly service.
The store its self is always clean, well stocked and produce is very acceptable. The staff at the customer service desk are a whole other story. Extremely rude, not willing to resolve most issues and was even discriminated against today when I had an issue with a program Kroger supports.
June 2025
Hit and miss How can you be open but your customer service department closes early every day That is just terrible
May 2025
All krogers has so much varieties of flowers! I love it!
