Victra is a local Verizon Authorized Retailer in Richmond, MI. The store strives to create the best possible experience for guests. Knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers report patient, friendly, kind, and helpful employees who handle many customers at once and explain everything about a new phone or i‑watch. Service is described as great, awesome, incredible, and 10/10. Employees are praised as an example of how all employees should interact with the public, and the experience is highly recommended.
They’ve always been helpful but Verizon prices suck!!
November 2024
Top notch customer service provided by Robert. Answered all our questions, made updates that saved us on our monthly bill and fixed my husband’s phone all with a smile! Very much appreciated
September 2024
Nick at the Richmond location was awesome and very patient with it only being him working that day!! He had 4 customers at once and handled everyone so well
