Verizon's Chesterfield store offers a welcoming environment for customers seeking mobile, 5G home internet, or business solutions. Visitors can easily schedule in-store appointments online or place orders for convenient pickup, free 2-day shipping, and same-day delivery options. Reviews highlight positive experiences with knowledgeable and friendly staff, like Jerroy, who helped a customer feel confident while upgrading their phone and changing plans. Molly's exceptional service also received praise for her patience and efficiency. While some customers noted long wait times, particularly during busy periods, they appreciated suggestions for improving the check-in process for pickups. Positive interactions with team members, such as Leslye and Caitlin, showcased their dedication to resolving issues and assisting with device setups. Overall, the store is recognized for its excellent customer service and supportive staff, making it a recommended choice for phone and internet needs.
Great customer service. They are very attentive, friendly, helpful, and just great overall. I would definitely recommend. Andrew and Darryl were great and i will definitely be going back with anything i need.
February 2026
They were good, the manager (Tom I think) was able to get my items scanned after they had trouble. A bit bigger than most other Verizon stores
January 2026
Rony is a true compliment to Verizon and their store located in Chesterfield Township Michigan. I highly recommend him as a point of contact!
