Benjamin Moore PaintOutlets.com provides excellent customer service, with staff described as awesome, friendly, and knowledgeable. Customers report being greeted with smiles and that the team goes above and beyond, even offering to stay late to help. The service is seamless, with staff quickly mixing paint and expertly matching colors using provided codes. The outlet store offers significant savings compared to regular stores. Orders are processed efficiently, with shipping labels created within hours and packages arriving quickly. The overall experience is highly positive, with many customers stating it is their go-to paint store for good quality paint and supplies, ensuring they have exactly what they need for their projects.
The people at this store are top notch. Very good customer service and are willing to help make all your painting needs come to fruition. Highly recommend Merlin and his team!
August 2025
Service is always top notch with Benjamin Moore. And they know their products too.
November 2024
I stopped in to find some bathroom colors and Janette gave me excellent service. She was helping me right away to find the right shade and helped with my decision making. I can't wait to try out the samples she gave me.