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July 2024 by Peter Neihsl
Had to replace my printer. was able to take old printer for recycle and purchase similar product at a good price.
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June 2024 by Lance Randolph
They had what I needed in the quantity I needed when other stores were not able to accommodate my needs.
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May 2024 by Linda Malotke
I was treated with respect and shown to what I was looking for, but the gentleman who helped me was good natured and took me right to what I wanted and made sure that it was available for purchase. He brought it to the counter and wrote me up. He even explained the new points system. woo hoo!!! I love this store. Now more than ever since they have updated so many of the isles and programs!
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February 2024 by Lance Chamberlin
Received incredible help in tracking down an old receipt so that I could make use of a protection plan for a chair I purchased a couple years ago.
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December 2023 by Amy Pascoe
Store not equipped to handle copy print services. Incredibly slow service. Also same for shipping services
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November 2023 by Nataly Salman
Prints were great, team members are also very helpful and informative. 10/10 customer service!
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November 2023 by Honey Stewart
My prints came out perfect!!! Paul in the printing department was very kind and helped me make all the prints I needed and helped with the cutting process too. Thank you paul!
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November 2023 by Claire Kruse
Had 2 jobs printed…both poorly done. When shared the jobs with staff at Staples the response was oh well can’t explain how that happened. Not a sorry, not an offer of a refund, nothing. Not using Staples on Rochester Rd again.
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November 2022 by Julie Nanney
Poor customer service. Staff too busy to help me find a product. Laughing at something on their cell phones rather than helping me.
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September 2022 by Danielle Redilla
Terrible customer service in the printing department. I submitted a printing job in the morning and called the store to confirm it would be ready for pick up this evening by 8:30. I drove from Lake Orion to pick up the order and was told the order was not done. I received no communication from the store prior to this. The store wasn’t closing for 20 minutes and I asked if I at least could get some of my copies but they stated they did not have time. The staff were extremely rude and lacked any customer service skills whatsoever.
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August 2022 by Lauren Taylor
The customer service was amazing. Despite being busy because of back to school they still interacted with every customer in a positive matter and helped as much as possible!
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August 2022 by Professor - Adam D Lux
Terrible printing serviceI get there the bleed zone witch I asked day before make card all ORANGE had the gray board still cards look terrible but I need them for this weekend. Avoid if you want it done this not the store for you I’ll never be back 1 star too niceTerrible card waste of time and money
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August 2022 by M.K.
The printing service is fast and easy but customer service is bad. I asked for help multiple times from the lady that had a head bandana and she ignored me like I wasn’t there. At some point I thought she had earphones on. I don’t know what is wrong with these people. This happened on August 23. I suggest the management to assess their staff’ customer service skills.
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July 2022 by Tiggers Creations, LLC
Clean and helpful staff
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July 2022 by Adelia Macker
Very friendly
