T.J. Maxx is a large off-price retailer offering an ever-changing selection of high-quality, brand name and designer fashions at amazing value. Customers can find excellent bargains and superior products at reduced prices, taking advantage of high-quality items like luxury soaps and well-made swimming trunks at bargain prices. The store provides an unexpected pairing of items and the thrill of a great deal. However, some locations face criticisms. A store can be very disorganized with a terrible layout that looks unchanged for decades and needs a serious upgrade in design and departments. Checkout can be problematic with huge lines and only a few registers open, requiring more attention to staffing. Some customers note that great clearance prices are less common, with minimal markdowns. While hiring processes can sometimes lead to disappointment with delayed start dates, the management works to bring people onboard when possible. For anyone looking to find high-quality products, a trip to the local T.J. Maxx can lead to a fantastic shopping experience and everyday luxury without the high costs.