American Mattress, located in the Winchester Shopping Center in Rochester Hills, offers a straightforward mattress shopping experience. The store features top brands like Beautyrest, Serta, Tempur-Pedic, Sealy, and Stearns & Foster, as well as all-natural mattresses made in Michigan. With the lowest prices in metro Detroit, American Mattress encourages customers to compare prices on large web monitors right in the store. The buying experience is generally positive, with many customers appreciating the professional and friendly service provided by the staff. Reviews highlight the helpfulness and knowledge of team members like Rachel and Andre, who assist customers in finding the right mattress within their budget. Customers feel supported as staff take the time to understand their needs without pushing them towards the most expensive options. Delivery service is also praised, with polite and professional delivery personnel. Overall, American Mattress is recommended for anyone looking for a mattress, with many customers expressing a willingness to return for future purchases. The combination of quality products, excellent customer service, and competitive pricing makes this store a go-to destination for mattress shoppers in the area.
Rob did an amazing job helping me find the right pillow and he wasn’t a pushy sales person like I’ve experienced with other companies. Very thankful!!
August 2024
The buying experience was fine enough. The sterile look of the store didn't dissuade me from making the purchase, but might others. Andre was professional even though a little over sell I thought. I'd certainly buy from them again and that's the main thing.
August 2024
My daughter received her new mattress today. Guys were really great. Very polite and professional! Store manager Rachel is fantastic! Thanks for everything!!! Highly recommend
