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“Jennifer was such a great person to deal with, she was so informed and gave us a full tour of each product and explained what it does and what we should in our last purchase and our future purchases. Highly recommend brand and Jennifer is a person should talk to for your sleep solutions.
Thank you Jennifer”
“I worked very closely with Mike from Lovesac located in Rochester hills. He helped build the configuration and was so patient with me while I was picking colors for the couch. Even after the delivery was done, Mike stayed in touch to make sure we were comfortable and had everything that we needed in order to set up our couches and our surround sound system. I really appreciate everything that he's done. He has excellent customer service skills and is awesome overall 100/10 recommend if you plan on buying a Lovesac go to this location and ask for Mike!”
“Excellent Experience with sales professional David Pritchard!. David provided amazing service. If you need to know anything about furniture or mattresses, he is absolutely the person to ask for.
There is such a huge selection to choose from, and David really helped me understand the differences and why certain items fit my specific needs. He was incredibly patient, allowing me to go back and forth until I was confident in my choice. This is the one I picked!
The store is very clean, including the bathrooms, and they have an impressive selection. You'll be amazed by the different choices available. All the sales people and management created a comfortable and welcoming shopping environment.”
“There are so many styles and leathers to choose from. Martin is very knowledgeable . The store has been in business over 30 years so be confident. Most furniture stores do not have furniture techs for repairs.
Our leather sofa was delivered with a scuff and the new recliner had a problem 2 mo after delivery.
Fortunately Sean, the furniture tech Martin sent out was phenomenal. Everything was made perfect in my home within 30 minutes.
Highly recommend this store.”
“I recently went into the Rochester Hills store to purchase 5 appliances for my upcoming move into a condo. I had been to the store about 3 weeks earlier but I didn't write down the model nos. Joe the sales person on hand was able to do the research and get me everything that I needed for my move. It took some time however he was very thorough and I appreciated all his efforts to get things ordered. Thanks again!!!”
“Must’ve been my lucky day. Craig was able to locate the item I was looking for from a brief description ever the phone. The team onsite was nice, they helped me loading it all to the car, and I had everything at home in no time. Thank you Craig and team!”
“Be happy when the construction is completed!? The parking is bananas but the customer service was on point. Young man with shoulder-length braids working the Isles knew exactly where to direct me, twice. The FOH boss lady working Saturday was very delightful and helpful!”
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“Wonderful experience. Brad really made buying a bed set easy for me. He listened to my needs and requests and fulfilled my order. Delivery service was also excellent. They were pleasant and very careful in my house..”