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“I came in with multiple packages. William provided excellent service, he went above and beyond to help me with my shipping. . I am going to switch from Post office and UPS because of the service he provided.”
“We had an excellent experience working with Michael Stephens at Signarama of Troy on the replacement of two of our building signs.
Michael provided outstanding service throughout the entire process—he was responsive, knowledgeable, and very helpful in guiding us through our options. The final signs look fantastic and have greatly enhanced the appearance of our buildings.
We truly appreciate his professionalism and attention to detail and would highly recommend Signarama of Troy for any signage needs.”
“Promo print shop has been helping us with our DTF transfers while our printer is down and they have been great! Frank has been great! Super responsive and super fast turn around!”
“We had four jerseys framed for our office, and Katie and Diana made the entire process seamless from start to finish. The pricing was very fair, and the jerseys turned out amazing. Thank you both for such a great experience!”
“We used Hite Photo to print photos of deceased relatives for a memorial table at our wedding. The photos were ready quickly and were excellent quality. Having high-quality prints really elevated the table and allowed us to focus on honoring our loved ones, rather than worrying about the quality of the photos. Since being recommended Hite Photo, we have stopped printing photos at CVS or Walgreens. Hite Photos is THE place to go for quality prints. We have used them a few times before and will absolutely continue to do so in the future.
—Rachel (Devries) Wasserman & Scott Wasserman”
“This is David Elwarner. I have been very impressed with the professional products you have provided and the fast turnaround processing and delivery to different locations throughout the state of Michigan. The station managers are impressed with the large color prints mounted on gator board along with the ability to use dry ease markers on them. You are the goto printing professionals. Thank you!”
“Very nice people, great service. They know what they're doing and they're always very helpful to me. Quick Service every time I've gone there. I want to thank everybody there!”
“Can't say enough good things about Commercial Graphics! Rob made the process simple and easy from start to finish and my business cards turned out beautiful!”
“Oustanding service and excellent finished product. Ken and Carol are on top of their game. Fast turn around, excellent communication. You can't go wrong using them for your printing and promotional needs.”
“I really love the young folks who work here. I’m very impressed.
I once was behind a fella who had to ship a makeup bag abroad to a visitor who recently left it behind. The ups associate explained that it all needed to be recorded and it will take a while. He started getting frustrated.
I work in shipping and receiving and was gearing up to explain to the guy that it’s not her call… and it’s probably not even UPS’s call. If he wants to yell at someone, yell a customs, and btw, good luck with that!
The associate stuck to her guns but diffused the situation and never suggested it’d be done any sooner than possible.
Very poised and sophisticated workers in this store.
I should have gotten her name, but I’ve never been treated in anyway there, that wasn’t professional and kind.
AMAZON RETURN NOTE:
I’ve never been judged for multiple Amazon returns. PLUS: Whenever I’ve brought in a return and there’s no line, they’ve always motioned me to the counter to do it for me. If you’re not comfortable using the self-serve station, wait for an associate to help if there’s a line. No problem. No drama.
I love my drivers too. My supervisor and I always try to drop what we’re doing and unload them asap. For this reason our driver does everything he can to accommodate us. That’s very valuable to us as delays really screw up the workflow. Treat your ups people like gold and they’ll return the favor.”
“A sales agent by the name of Sean was very helpful in taking care of all my printing needs in such a timely manner. I truly appreciate the customer service and professionalism the sales associate offered. Will be returning!”
“THE UPS STORE ON WOODWARD AVENUE IN BIRMINGHAM IS A TOP NOTCH STORE... THE STAFF IS FRIENDLY, HELPFUL, VERY KNOWLEDGEABLE AND EXTREMELY PROFESSIONAL ! I HIGHLY RECOMMEND THIS STORE AND ITS ASSOCIATES ! FIVE STARS ALL THE WAY ….”
“Thank you. I have seen people use that bt I haven't done that yet. I have too much fun with your staff and going to the register. Plus - you guys are amazingly quick but have exceptional customer service. I even laugh at other customers and your customer service. Thanks for running such a great business in LO and picking the best staff!”
“I'm a big fan of the people working at this location. The new owner takes customer service seriously. I go there frequently and am always treated with kindness and a friendly smile.”
“They are always so, so helpful. They're quick, and always smiling and welcoming. I feel like I'm a train wreck every time I go, but my visits are always seamless. I'm grateful that my local UPS is so awesome.”
“If this place is closed for renovations, WHY didn't they redirect the deliveries????!! I was supposed to get live medical bees delivered and now they are God knows where! I'm ticked.”
“This is a great UPS location. The staff are professional and knowledgeable. Special thanks to Gordie, Annamarie and Adin. I recently moved to Arizona and had to ship my home computer. It arrived safely and packed very well. I’m appreciative of the extra effort they took to get it there unharmed.”
“Honestly every time we use Pack & Ship Plus it's brilliant service! Ryan is so professional, help, and always makes it easy (even when shipping internationally).”
“Hello, thank you for offering such great service, friendliness and support. I came in to ship out a laptop that I sold and I did not know how I could securely package it without causing damage to it the representative Sam assisted me very well thank you. Will be visiting in the near future.”
“? ??we can all show a little more empathy to one another??Ty all for being attentive, considerate, and right now a smile is a commodity. A safe and prosperous NEW YEAR TOO ALL???”
“Just went to Staples for printer ink. As always they had exactly what I wanted. The addition of Party City has made navigating the store a little challenging, but I'm sure they'll work that out soon. With a wider variety of goods and appeal to the Party City customers, Staples should enhance their appeal to a broader audience.”
“I never leave reviews but I have been saying for weeks, I must tell the world how amazing this printing place is, very personable. I will be using them for all future events and anything involving printing. The quality was amazing, STAFF is amazing and beyond helpful. They took on my project last minute after a disaster happened with a previous company. Truly cannot say enough good things about them. It makes me so happy to see true customer satisfaction still exist in this crazy world.”
“Lesa ROCKS!! You have an amazing, hard working, efficient & kind Representative working in this place! 1st time returning goods for my mom. Didn’t realize I was suppose to secure packages (4) & put the labels on. She kindly offered to do it for me with a line out the door! Since I had the time & APPRECIATE that you are Open on Sunday, I graciously took it home & did it the way it should have been done ✅ Lesa you RULE! Keep up the great work that you do, it’s very much appreciated! Treat her well UPS!”
“Sometimes very crowded but line moves fast. Work is done right. Employees work very hard but seem to really like their job. I don't like crowds but I always return because of workers who care.”
“Not my usual FedEx location but had to make a stop and met an absolute angel named Duane. He helped me with my Amazon returns and was so kind and happy. We need more people like him in the world.”
“I had a miscalculation and issue with a package address on fed ex's end, Matt was very kind and helpful for me as well as Doug who ensured the situation was resolved. Awesome team! Very satisfied with their service today.”
“Ever have "one of those day" where everything goes wrong? I was running errands and hitting snags at every stop. My last stop was at FedEx. According to Levi's, the jeans I was returning required nothing but a quick scan. Yet, when I arrived TERESE, the polite associate said the return required the poly bag they were shipped in. I could buy a poly bag, but the Levi's return was free and I only lived a mile away, so I told the associate I would go home and retrieve it. She apologized and I proceeded to leave the store. As I was about to exit the store, she caught me and said I didn't need a poly bag after all! (As soon as I left, she looked into the matter and discovered the instructions I got from Levi's were correct) FedEx, you have a stellar associate in TERESE. I hope she is recognized for her OUTSTANDING customer service!”
“Terese is the most incredible, kindest, sweetest fedex asset on their payroll. She is a life saver and an amazing human being. She went above and beyond for me and my shipping needs and I am incredibly thankful for her help and knowledge.”
“Went here to get digital finger printing. $100 before 6PM, or the price goes up. Very sweet guy that connects with his customers. The power went out as we were trying to get the digital done, and he helped us in any way possible to get back to the office and get the finger printing done. It sounds like he lives nearby and only comes to the office if customers need him, so you might have to call before!”
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“These guys do a great job. I had a couple of quick turn projects and they executed them with no trouble at all. Easy to work with, fast, and high quality prints. They’re my go to for all printing and branding needs! From professional to personal, they’ll do a great job with your project.”