10AM - 5:30PM
2254 Crooks Rd, Rochester Hills“JEWELRY ROCKS at J. Thomas Jewelers! Owner Tom is the best, he really knows his diamonds! I have purchased many pieces of jewelry at this store, had repairs done, even had Tom design a custom ring for me. They have a great selection of beautiful jewelry and friendly knowledgeable staff! I won't shop anywhere else!”
“Pierre and his staff are always very helpful and very professional, and my jewelry repairs have always been outstanding work! The only jeweler I will buy from or let touch my jewelry, 20/10 recommend!!”
10:30AM - 6PM
13810 Lakeside Cir, Sterling Heights“Came across this jewelry place when looking for someone to resize my watch for me. Went in one day and it took them no more then 20 mins to resize my watch. It was perfect too ! :) the service was great from the moment we walked in to the moment we left. 10/10 recommend!! Thank you !!”
“I did my research to find not just a five star custom jewelry store, but a jeweler that could work with me to take two different original Tiffany & Co pieces and make them into one piece that I wanted to make personalized! I brought them in and the custom work was done to perfection on the spot. I could not be more happy that I found Michel & Andre at Massoud Jewelers. I will be recommending them to family and friend and will be back for any services or jewelry needs!”
“Darakjian Jewelers is a top tier jewelry store with a beautiful selection. My husband and I have been in several times and everyone is very pleasant and knowledgeable. We never feel rushed or pressured to purchase items and we have learned a lot about watches from the owner. He is a great honest guy! They have an amazing selection of both jewelry and watches. We always leave the store with a smile. Highly recommend above any other jewelry store.”
“Andrea and Kathleen were absolutely amazing, knowledgeable and their excitement only made ours that much more special. Very helpful and willing to go the extra mile for the right stone.”
10AM - 7PM
34756 Dequindre Rd, Sterling Heights“My friend had many good experiences with this jeweler in designing some pieces for her. So, when I had to get my Thumbie bracelet redesigned to be attached to a chain instead of a wire, I went to them. They did a fantastic job and I wear the bracelet everyday in memory of my son. I would go there again.”
“Kesi’s exceptional assistance made my experience truly memorable. She went above and beyond, understanding my preferences and guiding me through the ring selection process. Her unwavering support during a tight timeline showcased her dedication. Every step felt personalized. Grateful for her expertise and attentiveness, turning what could have been stressful into a delightful journey. The outstanding service reflects her professionalism. Highly recommend her for anyone seeking not just jewelry, but a genuinely wonderful experience.”
10AM - 6PM
42825 Schoenherr Rd, Sterling Heights“After visiting six other jewelers looking, my girlfriend and I stopped in Lucido while looking for an engagement ring. We were quickly greeted upon entering and assisted by Martina and Ali. They were incredibly kind, knowledgeable, and professional. They helped us find what we were looking for. We were very impressed by the fact that our first visit was very low-pressure, that they wanted to help us find what we liked and weren’t trying to push us to make a sale right then and there. We ultimately came back a couple more times to look at stones (which they were very helpful on ordering and keeping us informed on what they had and when stuff arrived). I’m very happy and plan to go back in the future for jewelry-related needs.”
“These low rated reviews are so inaccurate - they are family/locally owned and great people. Howard's has treated me like a #1 customer since the moment I called them and subsequently walked into the store. They treated me with respect, heard exactly the ring I wanted to create for my fiancé, and they did it perfectly and exactly the time frame they guaranteed (3 weeks). I'm here purchasing my wedding bands and they are still treating me like a VIP. I will never go anywhere else for jewelry.”
“I've been to this Fossil store few times. And always had positive experience. Excellent staff and customer service. Donna went above and beyond. They are professional and courteous. Not sure how some reviews criticized that part. Store is nice and clean and well organized. They honored the fossil warranty better than the online customer service.”
“Scott and his associates are very kind and understanding of the sentiment connected with jewelry. I had worn out my original 50 year old wedding band. Scott salvaged the gold and remade a beautiful replacement to the exact specs of the original. I am so pleased with their care and professionalism.”
11AM - 4:30PM
162 N Old Woodward Ave, Birmingham“I always have joked that I found my jeweler before I ever found my wife. As tongue in cheek as it is I found more than someone to do business with I found family. David treats every customer the same no matter how much your budget is. He will get you the absolute best quality product he can. I often catch my wife just staring at her ring in awe and the compliments are endless. I cannot wait to have a lifetime of continued loyalty to Wachler Diamonds.”
“The absolute nicest people around! Fixed my daughter's bracelet at no charge and cleaned my wedding bands for free while we waited! They felt like people we had known for years because they were so kind! Highly recommend them for your jewelry needs!”
“We had the best experience I ever had shopping for jewelry. I can't wait to go back and get my anniversary ring and i haven't even got married yet. This company is so true and honest! Jason is the best he guided us and helped us to stay within out budget and still for the most beautiful ring!!”
“This establishment showed me a courtesy and sent out my watch twice for surface repair although the establishment does not repair watches. Considering I Waac not satisfied, the manager came out and spoke with me - very pleasant. She also offered me a great discount towards another watch that’s an updated version- very satisfied!”
“I walked in over Christmas break with my friend, and both Brandon and Anthony treated my friend and me with respect. They didn't show any discomfort towards us in any aspect, which was surprising given our young age. They also answered multiple questions we had and took time out of their day to entertain us. I ended up buying something during that visit and came back with another friend to get him something. They are wonderful people, and I will always remember the kindness they showed.”
“I love everything about my experience with David Yurman in Somerset Mall! I had been eyeing a ring for quite sometime online and I finally called to see if they had it in stock. I spoke with Alex and they did not have it in my size but she had it brought in for me to see it. Initially she said it would be a week, but it came only a few days later. When I tried it on I knew it would most likely be too big and it was the smallest size they had in the company, but I still chose to purchase it because they said they could size it for free for me. They gave me a month-estimated wait to receive it back and it actually only took about 10 days. They definitely exceeded my expectations. I encountered a couple of other staff members during my visits and they were all so very nice. And I am overjoyed with my new piece!”
10:30AM - 5PM
430 N Old Woodward Ave, Birmingham“Ask for Dwayne! Greenstone provides a meaningful and professional customer experience. They have an amazing collection of beautiful diamonds and do a great job customizing the design to your taste. Not just another number! I'm very thankful for my experience with Greenstone! Thank you, Dwayne!”
“I've been slowly introducing my significant other to the watch world and she wanted to look at some higher end watches...Of course, Breitling is one of the top on the list to look at so we went to the boutique Sat 11/11/23.Our salesman Mr. Dan Lopez-Sosa was outstanding and understood there's a lot to consider when purchasing a watch. He was patient and showed her several models, not once was he pushy to make a sale I'd like to add.I think now she has a pretty good idea what she wants and Dan will be the guy I ask for when we go back. Thank you Dan for showing my lady how cool the whole watch experience can be!”
10AM - 8PM
2801 W Big Beaver Rd G-211, Troy“Deeply disheartened by this store’s treatment of me following a house fire. After purchasing a travel bag, belt, and wallet that were lost in the fire, I also inquired about cleaning/restoration services for my damaged watches. I was informed by the salesperson, Laura, that they don’t offer such services but recommended that if I brought in the damaged watch that many times, I could likely use the value of the damaged watch towards the purchase of a new watch.After having my eyes on Canfield speedway, I brought in my damaged watch to make a purchase. Upon describing my situation to the front receptionist and receiving quite the standoffish and dismissive response, I was met with the same callousness from the manager, that, “we don’t really do that” but not after waiting 20mins. It is very clear, that they do in fact do this but for some reason, this shinola enthusiast just wasn’t their cup of tea.I came in to purchase one of their most expensive watches and left feeling like I was asking for a handout that was told to me, not something I brought up myself. When I got my first full time job in Detroit after leaving the military, my wife bought me a shinola watch and I’ve continued to purchase more and more of this brand over years as I love its connection with the automotive heritage of Detroit. Now, I think I’m just going to return everything I purchased following the fire after the embarrassment I endured from their staff. How utterly disappointing as I truly love this brands style.Update: the store management personally reached out to me and took care of the situation. Thank you shinola for taking care of your customers.”
10AM - 8PM
2800 W Big Beaver Rd, Troy“First time I ever purchased anything from Swarovski was online. However, the order I received was for a different customer. I took it into this location (mind you, this location was not the reason for the mix up). I spoke with Jennifer who was super apologetic even though she personally did nothing wrong. Explained to me she would handle the mistake with the corporate office herself and refunded me my original order. She even had the correct earrings I purchased in store and was able to give me 15% off due to a sale they were offering at the time. She was fantastic and easy to work with. When I purchase earrings for myself I hope she is there to assist me. I cannot say enough about her professionalism and the empathy she had. Highly recommend”
“Alessandra and Lucido’s was a pleasure and amazing to deal with in getting the perfect watch for me. For any luxury goods watches, Alessandra at Lucido’s is the one to go to find your perfect item.”