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“My husband Ron recently went to the Shelby Twp Office to make three different payments. After leaving, he attempted to open his car but the key fob would not work. The three ladies at the branch all tried to assist as one even went out in the bitter cold to help! Finally, after a half hour, one of the ladies was able to get it to work for him. This brings customer service to a whole new level! The staff there is always friendly and professional!”
“We opened a new CD at Community Choice CU with a very competitive rate. The credit union also offers a change machine, popcorn and free coffee at our local branch. They were also able to cash our EE Bonds. The representative did a great job of walking us through their mobile app.”
“Dina and Katie and their entire staff are professional, personable, always going beyond to please their customers. I always look forward to my weekly visits to see their smiling faces. I have been a Credit Union customer for many years and would never think of going anywhere else!!”
“OMGosh we can't say enough good things about this financial institution!
We built a home in 2020 and the construction loan process was smooth as silk throughout the build; our GC had zero issues with them nor did we.
The transition to LMCU mortgage after construction was completed with ease and any overages were not applied until final closing, i.e. no downpayment was required prior to construction starting. Brent Green and his team were amazing from start to helping us transition from a conventional mortgage to a VA loan which can be a nightmare but not with LMCU - it was seamless and pleasant. The communication was clear and thorough without any lag in responses when we had questions. HIGHLY RECOMMEND.
Additionally the ladies at the Rochester Hills location are so fun, friendly and helpful every single time I walk in which is maybe every other month or so.
Today, due to an "Acts of Kindness" LMCU does to give back to the community, we were randomly chosen to have our vehicle payment (another loan we have through them...also super reasonable and efficient) covered by them in January so the amount was deposited in our savings account today to be used at our discretion.
If you need a financial institution for any personal financing, this is your place.”
“Excellent Service from Ava – Truly the Best!
I just want to take a moment to recognize Ava, my favorite bank teller, for consistently going above and beyond every time I visit the bank. She is always friendly, professional, and incredibly efficient. Whether I’m stopping by for a quick transaction or need help with something more complicated, Ava handles everything with patience and a smile.
What sets her apart is how personal she makes each experience—she remembers my name, asks how I'm doing, and genuinely cares. It's rare to find someone who makes banking feel less like a chore and more like a positive part of your day. Ava is a true asset to the team and deserves to be recognized for the outstanding service she provides. Thank you, Ava!”
“We have been banking with Genisys for many years. Terrie Picklo is amazing! She is extremely helpful and always makes sure we understand what works best for our banking needs.”
“I have worked with these folks for 40 years. I often work with Cindy & yesterday I had the pleasure of working with Abra. Both are great! Abra was an amazing help yesterday. I cannot not say enough about how wonderful these two are.”
“Amy is a fantastic ambassador at DFCU Financial. An extremely knowledgeable and friendly representative at DFCU Financial. We are extremely lucky to have Amy and a DFCU Financial branch in Rochester.”
“Ashley and the entire team at the Rochester location are the best!! I've had my business accounts through ACCU for years and received nothing short of phenomenal service from this branch”
“Purchased an enclosed trailer in 2019, just paid off and purchased a larger trailer with LQ. I had excellent service on our loan and no extra hoops on the purchase of another one. Highly recommend this credit union”
9AM - 5PM
16224 26 Mile Rd, Macomb
Credit Unions
“Very friendly and welcoming branch. Knowledgeable staff and excellent rates. Although busy there is seldom a long wait time for service. It is always a pleasure to do my banking here.”
10AM - 7PM
65 S Livernois Rd, Rochester Hills
Credit Unions
“This credit union went out of there way to help me reset my finances and make my life much easier. I sincerely can’t thank the team at this branch enough for not only helping me get my finances together, but the way they treat people as well.”
10AM - 7PM
16450 26 Mile Rd, Macomb
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“Fantastic service, called the number on google and was talking to a real person in moments.
Got some info on the phone, went to the branch opened an account & applied for an auto loan at lunch. had an approval before 4PM and check in hand before 5PM.
Would recommend to everyone!”