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“I had such a wonderful experience opening my business accounts at PNC Bank. Michelle was absolutely fantastic to work with and made what could have been an overwhelming process feel incredibly easy and straightforward.
She was knowledgeable, professional, and took the time to explain everything clearly so I felt confident making decisions for my business. I was so impressed with the experience that I ended up opening two different accounts.
As a local business owner, my schedule is always packed and my time is limited. Michelle was very conscious of that and did an amazing job keeping the process efficient while still making sure all of my questions were answered. I truly appreciated how respectful she was of my time.
When I came back to open my second account, I had my daughter with me, and Michelle immediately offered coloring activities to keep her occupied. It was such a thoughtful gesture and made the experience even more enjoyable.
Not only was Michelle exceptional, but everyone I interacted with at the branch was friendly, welcoming, and professional.
If you're looking for a bank that values both excellent customer service and personal attention, I highly recommend working with Michelle and the team at PNC. They made a lasting impression, and I'm grateful for how easy they made the process.”
“Madhu and CCCU made it so easy for me to get a loan. They got me an approval within 1 day and I had the funds the next day. I highly recommend banking with Community Choice Credit Union!!”
“I had a great experience at the bank thanks to Julie. She helped me through the entire car loan process and made everything feel simple and stress free. She was patient, knowledgeable, and took the time to answer all of my questions clearly. It really felt like she cared about making sure I understood my options and got the best solution for my situation.”
“Dina and Katie and their entire staff are professional, personable, always going beyond to please their customers. I always look forward to my weekly visits to see their smiling faces. I have been a Credit Union customer for many years and would never think of going anywhere else!!”
“Jake was so professional and friendly. What a fantastic experience!!!!! He is truly a gem. It is difficult in today’s world to find such a caring individual. You are very lucky to have him in your employ. I was elated with his service”
“We love Lake Michigan Credit Union! They are very responsive, especially Felicia Horner who has gone above and beyond to help us when needed. Thank you Felicia and team!!!????❤️”
“Very efficient,and polite. Awesome with replies concerning account. Very helpful when explaining the different policies. Would recommend to family and friends. Thank you for all you do for me, concerning my account.”
“On 6/2/23 I contacted CFCU’s main number and I spoke with your Customer Service Representative by the name of ‘Jose’. Jose was polite, helpful and took the time to address my questions and provide me with clear answers. It was a pleasure speaking with a representative who still understands the importance of “customer service”. Jose is a prime example of why members like me, love Chief Financial Credit Union! Thank you Jose for being so kind and such a pleasure to speak with.”
“Wonderful bank! The staff is always friendly and helpful. Customer service is alive and well at Oxford Bank. You're only a stranger once at the Dryden Branch!”
“I have worked with these folks for 40 years. I often work with Cindy & yesterday I had the pleasure of working with Abra. Both are great! Abra was an amazing help yesterday. I cannot not say enough about how wonderful these two are.”
“Closing accounts at Chase Bank 23 & Gratiot,due to a malicious employee mixing up my payments. Julie and Diane at Fifth Third at the Washington Branch were incredibly helpful and patient. GREAT customer service.”
“Had our team meeting at the Chief Financial meeting room and it was perfect. Our team of 30+ was very comfortable in the space and staff was pleasant and helpful.”
“I had an excellent experience working with Jose M at Oxford Bank and it wasn't the first time! He went above and beyond to assist me, offering clear, personalized guidance and exceptional follow-through. His professionalism, responsiveness, and genuine care made a stressful process smooth and easy. I highly recommend him to anyone looking for trustworthy and knowledgeable financial support.”
“Shout out to Alliance Catholic CU for going above and beyond to resolve my issue with Credit Card fraud. Mario, definitely went above and beyond to help me with this. Trying to deal with Mastercard was not a good experience and a huge waste of time. Thank you, Mario and Alliance Catholic.”
“I am SO glad that I made the switch from chase bank to Huntington. I was with Chase for 9 years, and was becoming very unhappy with them. Switching to Huntington was the best. They staff at this branch are amazing, very quick to get in and out and customer service is also very easy to work with.”
“Been with First State for over 20 years. Still love it 😊 Small bank family with all the perks of a big bank 👍 No other way for me or my business.”
“Michelle and Alliance CCU have been magnificent throughout our years with the branch. However, today Michelle went above and beyond assisting us with a very serious issue. We appreciate the help and the prompt assistance.”
“I love this bank. The staff is so kind and helpful. All through covid they were much kinder than other financial institutions I'd visited. The branch manager is always friendly and personable!”
“WOW!!! I received AMAZING customer service from Marijana time after time! She truly takes the time to ensure a customer gets the right products they need! You have a customer for life! I was a performance manager for another major bank and with representatives like Marijana and products, services and integrity your bank offers is a wonderful anomaly that I did not know existed!!! There’s no place like FSB!❤️?❤️”
“I came in today to open a checkings account with Ninara Warda he was very helpful and kind he answered all my questions and provided me with all the proper paperwork I needed”
“Steve over at the bank took good care of me. i called him on my way with a request. i walked in the door we got right down to business. i was on my way in less than five minutes. i concluded my business with a contractor and for my prompt payment i got a discount!”
9AM - 1PM
16224 26 Mile Rd, Macomb
Banks
“Another great transaction at this credit union! Kameron, Christina, and the MSGCU crew have been extremely helpful and supportive of our banking and financial needs. Thanks MSGCU team.”
“I get good service here. I have been with this bank through all its business changes over the years. They helped me get an excellent credit rating and they do have a lot of various investment programs, and there are a lot of branches that are open 6 days a week”
9AM - 12PM
8484 26 Mile Road, Shelby
Banks
“I just want to thank Raven for her assistance with my husband's line of credit several months back and Kelsey today for her help with another banking matter. They both are always so friendly, helpful, and expedient. I highly recommend this branch.
After another great experience with employees Mike and Michale, I wanted to also recognize them for their patience and time that they took with me to process various options of how to best address a difficult situation. Thank you - Heather”
9AM - 2PM
6800 N Rochester Rd, Rochester Hills
Banks
“Joanne has been at this location a long time and does an amazing job.She listens to my needs and acts accordingly; she knows everyone's name as they enter the branch and makes you feel comfortable & welcomed.”
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“I have a people driven credit card that says people driven right on it, but yet I can’t go into people driven Credit Union and get information on my people driven credit account……..
As one of your people, I am driven to comment that this is one thing that is not driven by people driven Credit Union”