FedEx Ship Center in Romulus, MI provides a range of packing supplies, boxes, and FedEx shipping services. Customers can have their FedEx shipments held for pickup or schedule residential deliveries using FedEx Delivery Manager. The staff is generally friendly, and the process of collecting packages from the service desk is straightforward, requiring only an ID and tracking number. The center handles a significant volume of packages during peak shipping seasons, and the staff ensures timely dispatch. However, some customers have experienced issues, such as not being informed about shipment details or the package not being dropped off as expected.