Kroger, a well-known grocery store, has received mixed reviews from its customers. While some customers have had positive experiences, others have noted areas for improvement. The bakery department has received praise, with customers highlighting the exceptional service provided by Sue and the delicious baked goods, such as cinnamon rolls and Bavarian creams. However, customers have also noticed changes, including the introduction of Bill Knapp's branded items and an increase in donut prices. Regarding customer service, employees like Abby, the Starbucks barista, and Tennielle, a team member, have been praised for their friendly and helpful attitudes. Kelvon, another employee, has been commended for going the extra mile to assist a customer in finding a specific item. On the other hand, some customers have witnessed theft in the store and expressed disappointment in the management's response. Additionally, some employees seem to be unhappy, which has been observed by a customer who used to work at the store. Overall, Kroger appears to be a mixed bag, with both positive and negative experiences reported by its customers. The store's strengths lie in its bakery offerings and the exceptional service provided by some employees, while areas for improvement include addressing theft issues and ensuring employee satisfaction.
Love them low prices I find on many things that is carried and in private selection my favorite thanks Kroger!!
January 2026
Its a Kroger, same as the rest, but this store has always been very clean and the employees have always been super nice and helpful when needed. I only rated it a four-star because it's a Kroger, if there was a way to rate just the employees it would be five stars.
December 2025
I love this Kroger. I will go out of my way to go here.
