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“Shantrice is an angel on earth. I came in after losing my phone and expecting to have to pay hundreds of dollars. She went above and beyond to take care of me and I am so thankful! You guys will have my business from here on out. Thank you!! ”
“Lucian is a TRUE breath of fresh air, amidst this lackluster , he was certain Boost, where a great guy was there then turned it over to a very bad guy, who wouldn't bad guy as far as customer service, It didn't take me long to switch over to Boost. Lucian truly stands out as a model example of customer service, he was very kind, always informs ppl of how things where things how things are going, and modest as well, then he informed me that he only wants him he only works there 2 days a month!! He's too humble of a guy to say more but it's the first time I've been there, so I can't compare him to others who work there and I don't him personally ,but I was happy to have accidentally come on one of his days , I want Lucian to get special recognition for how he treated me , another Spanish guy ,and and another older gentleman , I pay attention to detail...and I could go on - but I'll leave it there - outstanding !!! 5 stars all the way!!”
“The only place I come to buy my phones is this location. Me and my husband refuse to go anywhere else, and that is because of the young man Jackie who always takes care of us. I have bought all my phones from him and he continues to give me the best deals and is always working with me with any problems I have. Jackie never will disappoint!!!”
“Josh was awesome! He went above and beyond to help accommodate me! Best AT&T experience ever! I left the store when I thought Josh could no longer help me, josh continued to call once the representative was able to help! Josh called me back and told me to come back to the store and we got the deal done! Very kind and pleasant! Best experience ever! GO AT&T ?”
“Came in with my disabled mother to get her a phone upgrade, and John/Jon was Amazing!!! He went through all the best options and related to my mother's needs not only for her communication needs but her health needs as he let her use the private bathroom. Def would recommend this Metro PCS!!!”
“I love this store! Dee and Phil were so helpful and gave me the best price and all of their undivided attention making sure I was good to go before I left! I will be sending all of my friends and family to this amazing location!”
10:00 AM - 8:00 PM
28835 Gratiot Ave, Roseville
Mobile Phones
“I came in looking to upgrade for 5 phones and my plan. This is the single best overall experience I’ve had at a T-Mobile store. That was largely due to the associate I worked with - Jared. He was helpful, kind, and made the process very easy. I will be back to this store for all my phone needs and I would absolutely recommend it to others.”
“I went in today to pay my bill and the young man named Jackson was AMAZING! My bill was almost $180 a month and he decided to check my account. Everything seemed correct, and as I was pulling out he flagged me down to tell me he figured out how to get my bill down to only 150 a month. 10 minutes after leaving he called my cell phone and told me my new bill would only be 112 a month from now on! He went ABOVE AND BEYOND and he is HANDS DOWN THE BEST METRO ASSOCIATE I HAVE EVER ENCOUNTERED!! This man deserves a raise!!! THANK TOU JACKSON!!!”
“The employees were very helpful courteous and knowledgeable of all the products that they carry. I believe my customer service representatives name was tiara. She seemed like she might be a little bit new but she KNEW what she was talking about. If she didn't know what she was talking about she was able to find the answer independently. She fixed my watch5 in just a few minutes. Then I switch to conversation to Verizon internet and she was able to tell me that it's in the area but it is not yet up in Alpena Michigan where I live.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“All the reviews are true! In a time where good customer service is hard to come by, the service was excellent. Very nice, welcomed me when I came in, quick service and built rapport while he finished up my phone. The price was very affordable and I was able to get a screen protector and case. This is your go to place! Thanks again!”