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November 2023 by Kim B
Great customer service. Quick service and easy process.
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November 2023 by andrea henson
The Budget on Woodward in Royal Oak was easy, friendly, and quick both at pick up & drop off! Definitely will get a rental from them again!
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November 2023 by Alex Zyskowski
Booked a car reservation with this location, they accepted the booking. Wife went to pick up the car and they didn’t have what we reserved, they only had a pick up truck. The person working refused to give her that car because it was more than the original car we booked (Our booking was $50 the truck was $100). I then asked to speak with him (as my wife was there I was not) and he refused to talk with me. She asked for his name and the managers name, turns out he’s the owner!! What terrible customer service. We were literally renting the car for about 6hrs and would of had the car back the same day… first and last time I rent from this location
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October 2023 by Ced Lover
Eh. Decent corpoate rates overall. But better inventory of cars at Airport -- and you can use Fastbreak at airport to better select your car. Local might be slightly cheaper than airport tho.
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September 2023 by Brenda D
I had serious issues with the rental, Budget Car Rental in Royal Oak, Mi felt it was not a problem to drive 500 miles! I will not do business there again!!!
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August 2023 by MsMoua01
I came to rent a car here and everything went great. The employees there were really kind and helped answer all of my questions. The car drive was real smooth with no problems at all.
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August 2023 by SG
This is the worst rental place I have ever had the experience of working with. Not only do they upcharge you but do not tell you what you are getting so you can accept or reject the offer. They are also so rude at the store level. I was talked down to and gaslighted by the guy at the store when asking about why I was overcharged for services I never agreed to. Definitely buyer beware on this company!
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August 2023 by Karen Hawkey
Friendly staff and fast service cars are clean and there is a good selection of vehicles to choose from
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July 2023 by Octavia Foster
Thank you so much the ease of your service and the pleasure of great staff especially your dad, I will be back?
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July 2023 by Lainee Sunflower
This store has become our go-to rental location. Aside from the reasonable prices and good availability, the people who work here are exceptional. We always have fun chatting, and they just have a good vibe. I definitely recommend this Budget location!
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June 2023 by Shareece Williams
Good, fast service at this location. My only wish is that there was a drop box for after hours drop off. I am very busy and this would've made it more convenient for me.
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April 2023 by Glenda Shevitski
Friendly, helpful staff. Clean, nice vehicle. Definitely will rent from this location again!
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February 2023 by Colleen Lesure
Received a better vehicle than expected. Employees were very professional and kind. Took care of business without a hitch. Will definitely be back.
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January 2023 by Mariah Sefel
Easy to rent from. The car I got was perfect for my needs and the staff was very friendly and made the experience super easy.
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January 2023 by Brian Otto
Routine rental, but the associate on the phone recommended to order it online before coming to location to make sure it was reserved in time. Good call!