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“"I recently visited Home Depot and had a fantastic experience. The store was well-organized, making it easy to find what I needed. The aisles were clean and stocked with a great selection of products. The staff was friendly, knowledgeable, and ready to assist. Overall, it was a smooth and enjoyable shopping trip. I’ll definitely be returning!"”
“A customer helped me find what I was looking for. Its not always easy to find staff in the aisles but did find a handyman who helped me. Even offered to help with my project.”
“EDIT: I've read that the CEO said that "if conservatives don't like Lowe's "political stance" they can go shop at Home Depot. I'm trying to confirm he made that statement. If he did, I will. I never judged (or cared) about what Lowe's believes, but if he did say that, I will no longer spend ANY $$$ there. RE-EDIT: Reuters Fact Check found no evidence that the CEO said the above. Therefore changing my review back to original status.”
“Mio was a pleasure to work with!! I appreciate the assistance with our Online Order, Mio went above and beyond and I greatly appreciate their patience and assistance.”
“Home Depot in Southfield Michigan was a great experience. I had to return items and the lady who returned my items was such a happy person. She made me feel like my service matters need more people like her.. she like her job but I think she just a oberall nice person.
Wish I knew her name”
“Chris in the seasonal department was extremely kind, patient and professional. He helped us pick a sturdy outside storage container and was extremely knowledgeable in explaining all the different terrace gazebo options. We will be back to this location because of Chris!!”
“They have just about everything you need to do it yourself or receive help and the employees are very very helpful to everyone... I always spend more than I planned but I leave happy”
“I've had great experience with Russell Hardware. They have an excellent hardware selection and the staff is always very helpful. Recently, I walked in with a faulty door latch and Bill set me up on the spot with interim parts and got the latch working so I had a functional door lock while I wait for the lifetime warranty Baldwin parts to arrive. I'll definitely continue to use them as my go to hardware source. Thank you Bill & Russel Hardware!”
“I worked with Lynard in customer service picking up my online order. He went above and beyond helping with all things related to my purchase. I couldn’t thank him enough more for my experience at Lowe’s today. It’s people like him which will continue my loyalty towards your brand.”
“Lowe’s is my go-to store for home improvement needs, and overall, I’ve had great experiences shopping there. They offer a wide selection of tools, appliances, and building materials at competitive prices. Whether you’re a DIYer or a professional, they have everything you need for projects big and small.
One thing I really appreciate is the helpfulness of the staff. On multiple occasions, I’ve had associates go out of their way to help me find what I need or offer advice on a project. The store layout is generally easy to navigate, and their online ordering with in-store pickup is a convenient option when I’m short on time.
That said, there have been times when finding an available associate for assistance took longer than expected, especially during peak hours. Also, while their inventory is usually well-stocked, certain items can occasionally be out of stock or back-ordered.
Overall, Lowe’s provides a great shopping experience with a solid selection, fair prices, and helpful service. If you’re working on a home project, it’s definitely worth checking out.
Rating: ★★★★☆ (4/5)”
“Had 2 items - a premium behr paint and echo leaf blower that another store didn't have. It's very well stocked from what I could tell as I already got the other items b4 I came. It is one of the nicest home depots in the area. Had to wait a hott minute for service. Everyone was nice, i encountered overall.”
“Meh, experience there on multiple occasions. Manager wouldn't hold a couple of items for me so that I could go get my truck. Had to go to home Depot and rent a truck because of it. They didn't even know they had the blowers I wanted and all.of the sudden they couldn't hold them for 2 hours. Have arrived at opening time on a couple of occasions and they certainly are in no rush to open the doors. Usually about 5 minutes after 6 it takes them.”
“The window screens are not organized by the pricing tag underneath each clump, but rather haphazardly. It took a bit of digging around for my dad and I to find the correct roll for my needs.”
“Emmanuel in appliances was a HUGE help. We had so many problems and he solved every single one of them with patience. He worked with us through multiple days trying to set things right (due to an error). Tried giving him a tip but he politely declined. He deserves a raise for sure :)”
“We’ve had really nice work done by Yes Home Services in our house like our gorgeous Carrara bathroom. We also had all our windows and a French door replaced. They are beautiful, professionally installed and energy efficient.”
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“This store stocks almost everything and less expensive too, I needed a can of compressed air for my disgusting computer. There back in 15 minutes. $2 cheaper than elsewhere. Thanks, guys!”